Part time

Manual Handling Instructor

Network:

Duration	5 days (3 days week 1, 2 days week 2)
Comment	The Safety, Health and Welfare at Work Regulations 2007 require that all companies: (1) Carry out a manual handling risk assessment; (2) take appropriate steps to avoid or reduce manual handling risks; and (3) provide manual handling training to relevant staff. But bringing in external consultants to carry our risk assessments and to provide training can be expensive and time-consuming. The solution? Send a select few on a manual handling instructor course and let them become instructors themselves. For a small outlay, you could save vast amounts of money by getting your own staff to train new members of the team. Not only will you benefit from the cost savings, but you will reap the benefits from your newly skilled staff who will appreciate the investment in them.
Number of Places	10
Course Fee	€450 Subsidy for Refrigeration Skillnet Members
Subjects Taught	Unit 1 Legislative requirements and health benefit Unit 2 Anatomy and back care Unit 3 Ergonomic principles and risk assessment Unit 4 Manual handling principles and techniques Unit 5 Planning and design of manual handling training programmes Unit 6 Delivery of manual handling training
FETAC Code	6S0242: Manual Handling Instruction
Enrolment and Start Dates Comment	Please see contact detail below
Financial Support	Subsidised for Refrigeration Skillnet member companies Fully subsidised for job-seekers
Course Content	The purpose of this course is to equip the learner with the knowledge, skill and competence to conduct manual handling risk assessments and to design and deliver manual handling instruction in the workplace. This is an intensive course and highly participative. It addresses both the theoretical and practical aspects of manual handling and the skills of providing instruction.
Entry Requirements	Working knowledge of Health & Safety requirements
Further Enquiries	Tel: 01 885 5200 Email: info@refrigerationskillnet.ie
Learning Outcomes	On completion of this course learners will be able to: • Explain the main components of relevant health and safety legislation • Define the main components of the spinal column • Explain the main risk factors for back injuries related to manual handling • Describe the concepts of ergonomics • Explain the manual handling risk assessment process • Carry out manual handling risk assessments • Describe a range of controls to avoid and reduce the risk of injuries • Apply the main principles of inanimate manual handling to a range of manual handling tasks • Analyse the learners performance of manual handling techniques • Develop inanimate manual handling training programmes • Deliver effective manual handling training programmes • Demonstrate understanding of adult learning principles • Give effective instruction in practical manual handling techniques
Trainer	Qualtec Ltd
Location of Course	Refrigeration Skillnet Training Centre, Northwest Centre, Blanchardstown

Course Web Page:

http://www.refrigerationskillnet.ie/course_schedule.shtml

Available to Job Seekers:

Yes

Certified:

Yes

Mobile Air Conditioning (Automotive) Refrigerant Handling

Network:

Refrigeration Skillnet

Duration	1 day
Comment	1 day blended learning, also available in house
Subjects Taught	• Refrigerant handling • Service • leak detection • Refrigerant recovery
Enrolment and Start Dates Comment	to book call 01 8855200
Financial Support	Subsidised for Refrigeration Skillnet member companies Fully subsidised for job-seekers
Course Content	Gain the knowledge skills required to handle refrigerants used in mobile air conditioning (M.A.C.) which are classified as either fluorinated gasses (F-Gas) or Ozone Depleting Substances (ODS) This is necessary for the service, maintenance, recovery and leak checking of mobile air conditioning. Through our innovative blended learning programme, training is delivered via one-day training sessions, reducing workplace absence though:  Self-directed distance learning  Online support & learning materials  Group tutorials  Practical workshops and visual aids
Careers or Further Progression	City & Guilds (5101) Level 3: Unit 1 Refrigerant Handling for Mobile Air Conditioning Systems
Entry Requirements	Working knowledge of automotive mechanical or electrical systems
Further Enquiries	Tel: 01 885 5200 Email: info@refrigerationskillnet.ie
Learning Outcomes	1. Understand the function, layout and operating principles of mobile air conditioning systems, including the components, equipment, tools for system recovery, vacuum, recharging and flushing. 2. Understand the procedures required for service and general maintenance. 3. Understand the environmental implications, legal, equipment, procedures and Health and Safety requirements for storage, refrigerant identification, refrigerant recovery, system evacuation, adding oil refrigerant recharging, final leak detection, flushing and disposal of Mobile Air Conditioning refrigerants and components. 4. Competency in refrigerant identification, initial system evaluation – testing, via pressure gauges, temperature, air distribution and speed. Recovery, vacuum check, leak detection, visual, electronic, oil injection and charging for service and general maintenance and repair procedures for both thermal expansion valve or fixed orifice tube air conditioning systems.
Trainer	South Eastern Regional College
Location of Course	Refrigeration Skillnet Training Centre, Northwest Centre, Blanchardstown or on site

Course Web Page:

http://www.refrigerationskillnet.ie/

Available to Job Seekers:

Yes

Certified:

Yes

Employment Law

Network:

Positive2Work Skillnet

Duration	1 day
Number of Places	12
Subjects Taught	Programme Outline Unit 1: Equality Legislation – Interviews and Workplace Equality • Nine Grounds for Discrimination • Questions You Should Not Ask at Interview • How to Avoid Asking Discriminatory Questions • Liability for Employees' Behaviour • Note Taking and Record Keeping • Equality Tribunal Cases • What to include in contracts • What to include in employee handbooks • Stages of the Disciplinary Procedure • The Rules of Natural Justice • Gross Misconduct • Constructive, Wrongful or Unfair Dismissal • Unfair Reasons for Dismissal • EAT Cases • What is Bullying, Harassment or Sexual Harassment? • What is Not Bullying and Harassment? • Consequences of Bullying and Harassment in the Workplace • Bullying and Harassment Case Studies • Dealing with a Formal Complaint • Equality Tribunal Cases • Holidays • Public Holidays • Maternity • Adoptive leave • Parental leave • Carer's leave • Other leave • Maximum 48 hour week • Breaks • Record keeping Unit 3: Contracts of Employment and Employee Handbooks Unit 4: Disciplinary and Dismissals Unit 5: Bullying and Harassment and Stress in the Workplace Unit 6: Leave Entitlements Unit 7: Organisation of Working Time Act
Financial Support	Jobseekers can avail of free training - Contact Mark Brennan on 085 174 5779
Course Content	Programme Objective With over 25 employment Acts and significant changes to employment legislation in recent years, the legal environment in which an employer operates has become very complex. Along with this is a much changed workforce due to social and economic changes as well as an increased "compensation" culture generally. This course will help you to understand the ‘big picture' of employment legislation from an employers perspective. Programme Methodology • Engaging and participative. • Seminars and discussions. Target Audience Managers and HR Administrators This course is not intended as a detailed review of each area of employment law, but rather should be treated as an overview of each area.
Further Enquiries	Mark Brennan Mob: 085 174 5779 Email: markbrennan@eircom.ie
Learning Outcomes	This course will: • take you through important legal issues in the employer / employee relationship • help you understand key areas of employment law from contract to termination of employment.
Trainer	Collier Broderick Management Consultants

Course Web Page:

http://www.positive2work.ie/index.php?option=com_content&view=article&id=100&Itemid=167

Available to Job Seekers:

Yes

Certified:

No

People Management Programme

Network:

Positive2Work Skillnet

Duration	3 consecutive days
Subjects Taught	Programme Outline Day 1 • Introductions, objectives, expectations and concerns • Leadership attributes and styles • Managing the change process • Interpersonal communication skills, behavioural analysis, assertiveness Day 2 • Running team meetings • Feedback skills • Coaching skills • Personal Development Planning Day 3 • Conflict resolution skills • Personal effectiveness - time management & delegation • Basic HR policies • Personal reflection and action plans.
Financial Support	Jobseekers can avail of free training - Contact Mark Brennan on 085 174 5779
Course Content	Programme Objective To equip current & future Team Leaders / People Managers with the essential skills to manage their teams. Programme Methodology Pre-work, Facilitator input, Group discussion, Group exercises, Case studies, Customised role-plays and scenarios, Questionnaires – behavioural analysis, Quiz, Video, Coaching and feedback – facilitator and peer. Target Audience Junior managers, supervisors, team leaders, those who have people management responsibilities and those who are about to move into a management role.
Further Enquiries	Mark Brennan Mob: 085 174 5779 Email: markbrennan@eircom.ie
Learning Outcomes	• To build an understanding of the role of a manager • To improve people & process management skills • To improve interpersonal and personal effectiveness
Trainer	Carole Hogan & Associates

Course Web Page:

http://www.positive2work.ie/index.php?option=com_content&view=article&id=82&Itemid=138

Available to Job Seekers:

Yes

Certified:

No

Personal Empowerment

Network:

Positive2Work Skillnet

Duration	1 day
Number of Places	The recommended number of participants is 9 - 12
Financial Support	Jobseekers can avail of free training - Contact Mark Brennan on 085 174 5779
Course Content	Programme Objective To inspire participants to feel more self motivated, confident and better about themselves. This is done by giving them the opportunity to reflect on what is important to them. The workshop also enables participants to set goals and targets to ensure what is important to them gets priority in their lives. Programme Outline • Viewing life as an exciting adventure or a heroic journey • Circle of Life • Work/Life balance • The Review – Best Practice Guidelines • Iceberg Theory of Human Behaviour • The Inside Out Performance Loop • Empowering vs. Limiting Beliefs • The Right Attitude • Success vs. Failure Instinct • The Comfort Zone • Circle of Influence vs. Circle of Concern • Values • Success from a Personal and Career viewpoint • Goal Setting • Short, Medium and Long Term Goals • Prioritisation of Goals • Visualisation • Exercises to help maintain a Positive State Programme Methodology Experiential based workshops facilitated in a practical and supportive way. Use a combination of group discussion, group & individual exercises, questionnaires and reference to the latest research. Customised role plays and case studies are used where appropriate. Target Audience For everyone who is facing change and want to experience this change as an exciting adventure. For those who wish to review the direction in which their life is going or wish to take time out to review their career and personal life in order to achieve a work-life balance. For everyone who wants to feel self motivated and satisfied that they are achieving their full potential.
Further Enquiries	Mark Brennan Mob: 085 174 5779 Email: markbrennan@eircom.ie
Learning Outcomes	• At the end of the workshop the participants will be able to: • Define success and to devise strategies for achieving success • Determine their values, interests and skills • Set powerful goals in all areas of their life to ensure a work/ life balance is achieved • Learn tools and techniques for coping with change and when the going gets tough
Trainer	Tom Sharry, Managing Director of Sharry People Development Ltd.

Course Web Page:

http://www.positive2work.ie/index.php?option=com_content&view=article&id=95&Itemid=137

Available to Job Seekers:

Yes

Certified:

No

Train the Trainer

Network:

Positive2Work Skillnet

Duration	2 days
Number of Places	Minimum 6 - maximum 12
Subjects Taught	Programme Outline • Section A: Background • Introduction to Training, Understanding How People Learn • Section B: Preparation: • Understanding Systematic Training, Training Course Design • Pre-Course Logistical Preparations • Section C: Training Delivery • Getting the Course Up & Running • Communication & Presentation Skills & Facilitation Skills • Handling Awkward Situations • Training Evaluation & Effective Ending • Section D: Putting Learning's Into Practice • Practical Application of Training Skills • Section E: Final Pointers & Course Review • Supporting Continuous Learning • Review, Q&A and Course Wrap Up
Financial Support	Jobseekers can avail of free training - Contact Mark Brennan on 085 174 5779
Course Content	Programme Methodology: Our approach to any training is experiential, involving participants at all stages. Therefore the approach to the training is highly Interactive and will inform while allowing participants to try out the information received in classroom situations while engaging the participants in meaningful analysis of the relevant subjects. Our aim is to have a practical user-friendly yet successful approach to all aspects of delivery methods with principles and techniques that are practical and easy to use. Target Audience This programme is aimed at those who wish to formalise their Skills, Knowledge and Attitude as trainers.
Further Enquiries	Mark Brennan Mob: 085 174 5779 Email: markbrennan@eircom.ie
Learning Outcomes	By the end of the workshop trainees will have "Developed their knowledge, attitude, skills and application as trainers." Learning Outcomes • To fully understand the purpose of training • To recognise and understand different learning styles • To provide key knowledge and skills for designing a training course • To provide key pointers and skills for effective training delivery • To highlight the important skills of trainers and participant interaction • To explain the important role of training evaluation • To apply what we have learned
Trainer	Mr. Ronan McNamara MBA SureSkills

Course Web Page:

http://www.positive2work.ie/index.php?option=com_content&view=article&id=84&Itemid=138

Available to Job Seekers:

Yes

Certified:

No

Assertiveness

Network:

Positive2Work Skillnet

Duration	1 day
Number of Places	Minimum 6 - maximum 10
Financial Support	Jobseekers can avail of free training - Contact Mark Brennan on 085 174 5779
Course Content	The aim of the course is to provide the delegates with the knowledge and skills necessary to develop and use assertiveness techniques to enhance their performance. It covers the understanding of the three most common behaviour types and allows the delegates to practice assertiveness techniques in a safe environment. Through the use of various questionnaires delegates will also gain a clearer understanding of their own development needs, in terms of changing certain behaviours. The highly interactive one day workshop is tailored to meet the specific requirements of the attendees. It is an interactive workshop peppered with exercises and frameworks that will allow participants to apply the information covered to their specific situation. In addition participants get the opportunity to put their new found skills into practice in a learning environment. Programme Methodology & Process: Our approach to any training is experiential, involving participants at all stages. Therefore the approach to the training is highly Interactive and will inform while allowing participants to try out the information received in classroom situations while engaging the participants in meaningful analysis of the relevant subjects. Our aim is to have a practical user-friendly yet successful approach to all aspects of delivery methods with principles and techniques that are practical and easy to use . • Participant Workbooks with underpinning knowledge and exercises • Workshop Approach & Group Discussion • Syndicate & Individual Exercises • Learning Videos & Role Plays
Further Enquiries	Mark Brennan Mob: 085 174 5779 Email: markbrennan@eircom.ie
Learning Outcomes	By the end of the programme participants will understand & be in a position to: • What is Assertiveness? • Define Behavioural Types & (Personal & Professional) • Effective Verbal & Non Verbal Communication • Managing Emotions & Extremes – Hostility, Passiveness, Conflict • Developing Correct Assertiveness Techniques • Implementing the day to day Assertiveness into the workplace. On completion of the day participants will: • Recognise the difference between Assertive, Aggressive and Passive behaviours • Maximise their positive impact on those around them • Understand when to apply certain behaviours in certain situations • Be equipped with tools to deal with different behaviour
Trainer	Mr. James Sweetman SureSkills

Course Web Page:

http://www.positive2work.ie/index.php?option=com_content&view=article&id=89&Itemid=137

Available to Job Seekers:

Yes

Certified:

No

Creativity Problem Solving & Innovation Skills

Network:

Positive2Work Skillnet

Duration	1 day
Number of Places	9 - 12
Subjects Taught	Programme Outline • Difference between Creativity and Innovation • Why Individuals and Organisations need to be Creative • Exercises for Strengthening your Creative Muscle • Bringing out Creativity in Groups • Creativity Assessment – How creative am I • Creativity Framework • Creativity & Innovation Process • Right Brain vs. Left Brain • Bisociation Process – combining ideas to create opportunity • Menu of Exercises including - Stakeholder Mapping Exercise & The Personal Brainstorm - Mind Mapping & Force-field Analysis - Reversals & Superheroes - Voting Exercise & Idea Advocate - NAF (Novelty, Attractiveness & Feasibility) - Choices Exercise - Creative Solutions Process - Visualisation & The Reticular Activating System • Latest research on the Mind and Creativity
Financial Support	Jobseekers can avail of free training - Contact Mark Brennan on 085 174 5779
Course Content	Programme Objective To learn practical strategies for being innovative and solving real work problems in a creative way. Programme Methodology Experiential based workshops facilitated in a practical and supportive way. Use a combination of group discussion, group & individual exercises, questionnaires and reference to the latest research. Customised role plays and case studies are used where appropriate. Target Audience For everyone who wants to learn key strategies for being creative and innovative. For anyone in leadership who need to learn tools and techniques to bring out the creativity and innovation in those who work for them. For anyone who recognises the importance of continuous innovation as key to being a success in today's business world.
Further Enquiries	Mark Brennan Mob: 085 174 5779 Email: markbrennan@eircom.ie
Learning Outcomes	At the end of the workshop the participants will be able to: • Determine their strengths in the area of creativity and innovation and how to apply both creativity and innovation to their work • Outline a process for creativity and innovation and to determine what is preventing them from reaching their creative potential • Draw on a menu of tools and techniques for bringing out the creative potential of others.
Trainer	Tom Sharry, Managing Director of Sharry People Development Ltd.

Course Web Page:

http://www.positive2work.ie/index.php?option=com_content&view=article&id=109&Itemid=137

Available to Job Seekers:

Yes

Certified:

No

Strategic Negotiation Skills

Network:

Positive2Work Skillnet

Duration	1 day
Number of Places	12 - 15
Subjects Taught	Programme Outline • Negotiations – an everyday occurrence • Negotiations vs. Ultimatums • Traits of Successful Negotiators • The Negotiation Strategy – Compromise and Bargaining • Emotional Intelligence – Self-Awareness, Control & Empathy • Listening, Questioning and Talking your way to agreement
Financial Support	Jobseekers can avail of free training - Contact Mark Brennan on 085 174 5779
Course Content	Programme Objective This programme recognises that everyone negotiates everyday and gives participants an introduction to the art of thinking about conducting negotiations strategically – where continuing good working relations with suppliers, colleagues and others remains key. Programme Methodology The programme uses action case studies, team exercises and tutor facilitated discussion on best practice. Target Audience Anyone who has to negotiate (within or without the workplace) with others on a continuing basis
Further Enquiries	Mark Brennan Mob: 085 174 5779 Email: markbrennan@eircom.ie
Learning Outcomes	• The Key Principles underlying all Successful Negotiations • The Key Steps to Successful Negotiations • Individual Negotiation Styles • Essential Communication Skills for Effective Negotiations
Trainer	Frank Sweeney Grad MII, MBA

Course Web Page:

http://www.positive2work.ie/index.php?option=com_content&view=article&id=87&Itemid=137

Available to Job Seekers:

Yes

Certified:

No

Communication Skills

Network:

Positive2Work Skillnet

Duration	1 day
Number of Places	12 - 15
Financial Support	Jobseekers can avail of free training - Contact Mark Brennan on 085 174 5779
Course Content	Programme Objective This programme is about changing participant's behaviours so that they recognise the importance of effective interpersonal communication, and have the skills to deliver more effectively on communication. Programme Outline • The critical need to communicate • Effective two-way communication • Creating time for communication • Emotional Intelligence – a management competency • Planning for change in communications The programme uses high-level case studies, presentations, team exercises and self-inventories to identify communication needs – both personally and organisationally.
Further Enquiries	Mark Brennan Mob: 085 174 5779 Email: markbrennan@eircom.ie
Learning Outcomes	• listen effectively • develop empathy • develop high-level relationship skills • recognise the critical importance of good internal communications • construct and deliver effective briefings
Trainer	Frank Sweeney Grad MII, MBA

Course Web Page:

http://www.positive2work.ie/index.php?option=com_content&view=article&id=83&Itemid=137

Available to Job Seekers:

Yes

Certified:

No

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