Accounting / Finance

Applied Risk Management

Trainer Intuition Publisihing
Learning Outcomes At the end of the training, participants will be able to:
• Match products to clients and client needs
• Identify the sources of risk in the deals they propose or approve
• Assess the appropriateness of a trade for a specific client
• Apply the logic of counterparty credit risk to derivatives on various underlying instruments
• Read terms sheets and ask intelligently, “What would have to happen in the market for this client to owe our bank more than they can pay?”.
Further Enquiries Louise Ryan
e: louise.ryan@ibec.ie
t: 01 605 1546
Course Content This course is designed to introduce participants to the bank’s most important derivative products and markets. Participants learn about quoted market instruments including FX, interest rates, equities, commodities, as well as options and volatilities for each product type.

In addition to product and market knowledge, the course discusses in detail the metrics used by the bank to control counterparty credit risk. This normally includes understanding how volatility is the “source” of counterparty credit risk, how volatility is measured and how the bank uses it to “forecast” the amount that its clients could owe it.
The above topics are reinforced by means of real deal case studies designed to show how the risks are measured using real life examples.

Target Audience
Junior to mid-level front office, risk, financial controls and operations staff with product control, management performance review, and operational control responsibilities for derivatives businesses.

Prerequisite Knowledge or Courses
Participants will complete a short pre-course study using some of Intuition’s financial markets e-learning materials.

The knowledge and experience required is typical of the target audience.

Learning Approach
Classroom and Pre-learning
• Market Risk – Identification & Measurement
• VAR – An Introduction
• Swaps – Constant Maturity Swaps
• Swaps – Applications for Corporates
• Swaps – Credit Exposure
• Swaps – Documentation & Settlement
•Target Redemption Notes (TARNs)

Enrolment and Start Dates Comment Spring 2013
Subjects Taught Day 1
Course Introduction
• Welcome
• Course objectives and history
• Introductions
• Market prices, rates and volatilities

PSE, PSLE and CVA Overview
• Bank positive fair market value
• FX, interest rate swaps, options, commodities
• Monte Carlo approach to PSE, PSLE and CVA
• Volatility as the main driver of counterparty risk
• Credit Valuation Adjustments
• PSE and PSLE Exercise

Interest Rate Swaps
• Introducing swaps and their main uses
• Swap rates and yields
• Building the swap pricing curve
• Discount factors calculated from the swap curve
• Libor forward rates
• Swap pricing
• Fair market value for swaps

Day 2
Interest Rate Swap Case Study
• Floating rate borrower
• Inception value
• Swap P&L as rates change
• How the bank accounts for the swap P&L

Volatility
• Volatility from price changes
• Log-normal modeling of prices and rates
• Comparing real life with the bell curve
• Volatility smiles and smirks
• Volatility term structure
• “Forecasting” future rate moves using volatility

Understanding Risk Measures
• Fair market value (FMV)
• Changes in FMV as the source of risk
• Value at Risk (VaR)
• Pre-settlement exposure (PSE)
• Pre-settlement loan equivalent (PSLE)
• Credit Valuation Adjustments (CVA)
• Calculating risk measures in an interest rate swap
• Obtaining and understanding the classic humped credit risk profile in an interest rate swap

Day 3
Options
• Long and short calls
• Long and short puts
• Payoffs to the buyer and the seller
• Options and “the money”
• Comparing in-, at- and out-of-the-money
• American, European and Bermudan options
• Intuitive approach to option valuation

FX Products
• Money markets and foreign exchange
• FX trading and market size
• Base and terms currencies
• Non Deliverable Forward (NDF) for an exporter
• Understanding the trade
• Financial controls
• Market risk and VaR
• Counterparty credit risk and PSE/PSLE
• Right way and wrong way exposure
• FX option for an exporter
• Understanding the trade
• Financial controls
• Market risk and VaR
• Counterparty credit risk and PSE/PSLE
• Right way and wrong way exposure

Foreign Exchange Exercises
• Cross currency swap
• Cross currency swap right way and wrong way exposure
• Exporter uses options to construct hedges
• Basket FX options and PSE
• Exporter multi-month exposure, forwards, par forwards and options and dynamics of PSE

Commodity Derivatives
• Energy derivative markets and products
• Client profiles
• Client hedging activity

Commodity Exercises
• Copper caps and floors
• Client short oil floors and PSE
• Jet fuel floor structures and PSE
• More copper swaps, caps and floors
• Oil-linked bank debt

Credit Risk Mitigation Techniques
• Collateralization
• Re-couponing
• Early termination
• Case studies for each risk mitigant

Duration 3 Days
Course Fee €1,071 for Non Network Members
€750 for Network Members
Available to Job Seekers: 
Yes
Certified: 
No

Fundamentals of Risk Management

Trainer Intuition Publishing
Further Enquiries Louise Ryan
e: louise.ryan@ibec.ie
t: 01 605 1546
Course Content Course Overview
The challenges of the last few years have renewed the focus on risk in financial services companies

This course describes in detail the identification, measurement, and management of the main categories of risk to which banks are exposed, namely:
• interest rate risk
• market risk
• liquidity risk
• credit risk and counterparty credit risk (CCR)
• operational risk

Target Audience
The programme is targeted at Staff from these departments –
• Treasury sales
• Operations
• Internal audit
• Risk management
• Credit Risk

Learning Objectives
• To maximize the effectiveness of the team members and to further develop their knowledge of risk management issues
• To understand potential issues facing treasury sales, operations & audit functions
• Ensuring a strong foundation in Risk factors and Audit functions
• Understand the issues facing Internal Audit, particularly regarding Operational Risk
• Develop participant’s knowledge of the Credit Crisis and its effect on risk management and control

Learning Approach
We prefer to deliver the programme as a blended solution. The online pre-work builds the base knowledge of the attendees allowing the classroom time to focus on case studies and exercises.

Course Content
Online Pre-work
• Risk Management – An Introduction
• Risk Management – Measurement & Management

Enrolment and Start Dates Comment Spring 2013
Subjects Taught Day 1
Overview of risks
• Identify and Categorize Risk within the client (Business Risk, Economic Risk, Credit Risk, Operational and Reputational Risk, Market Risks) (1)
• Quantitative Measures employed (VaR, static position limits, Management Action Triggers, Stop Loss
• Qualitative Measures employed ( Qualified Persons, Audit Function, Legal and Compliance)
• Mini Case Study – Identify the multiple risks in an FX Forward Trade or Portfolio

Risk Management
• Client Risk Control Structure
• Treasury’s Role In Risk Management
• Risk Management Culture And The Human Element
• LTCB Case Study

Liquidity Risk
• Analyze FX Long/Short Positions And Associated Liquidity Risk
• Recognizing Liquidity Traps Relevant
• Mini Case Study – FX Forward Average Rate Exposure

Operational Risk
• Economic Risk Capital and Operational Risk
• Fraud and Security
• Client Validation And Compliance Procedures
• Key Personnel Profiling
• Legacy Issues In I.T
• Case Study – I.T Architecture

Operational Risk
• Protocol and Adherence
• Audit Process At the client
• Internal Clients/Portfolios
• Case Study – National Australia Bank Aud FX Options

Day 2
Operational Risk
• Provisions
• Cancellations And Corrections
• Red Flags
• MATs
• Case Study -Societe Generale

Credit Risk
• Quantitative Measures Employed (Credit VaR)
• Static Measures Employed ( Replacement Risk, Settlement Risk)
• Effect Of The Business Cycle On Measuring Credit Risk
• Market Risk And Credit Risk Linkage
• Mini Exercise – Calculate Counterparty Replacement Risk)

Credit Risk
• Credit Mitigation Techniques
• Netting And Documentation
• Collateral Management
• Client Trade Motivation And Classification
• Restructuring Trades, Credit Implications And The Risks
• Client Zero Credit Swap Case Study (Collateral Issues)

Q&A, Summary & Close of Course

Course Fee €893 for Non Network Members
€625 for Network Members
Available to Job Seekers: 
Yes
Certified: 
No

Corporate Credit Analysis

Learning Outcomes • Delegates will learn the fundamental principles behind financial reporting, and how to read and interpret annual reports and accounts.
• They will learn how to analyze financial information to determine financial performance, position and cash flow generation.
• They will learn how to calculate and interpret key financial ratios and measures of profitability, liquidity, solvency and credit risk.
• They will learn how to estimate company valuation, and the relationship between equity and enterprise value.
• Finally, they will learn how to build financial forecasts and identify key value and cash flow drivers.
Further Enquiries Louise Ryan
e: louise.ryan@ibec.ie
t: 01 605 1546
Entry Requirements Prerequisite Knowledge or Courses
We have assumed that attendees have good Excel skills and have accounting knowledge.
Course Content Course Overview
The course’s goal is to provide an appreciation of the tools used by analysts working in corporate finance and Mergers & Acquisitions to assess valuation, capital structure and shareholder value creation on an acquisition.

Target Audience
The programme is targeted at:
• Buy side and Sell side research
• Credit Analysts
• Risk Managers

Learning Approach
The course is very ‘hands-on’ and based entirely in excel. Intuiton will facilitate the learning process through a combination of:

• Presentation of core knowledge and concepts using power point slides
• Press articles and real life case studies
• Short exercises (in excel and word)
• Financial models, to teach delegates the principles of financial modelling
• Regular summaries, to remind delegates of the key points of each session
• End of Day quizzes, to confirm the achievement of the learning outcomes
• Course summaries, as a take away and reminder of the key learning points

Course Content
Draft Pre-work (Dependant on learner knowledge)
• Lending – An Introduction
• Bonds- An Introduction
• Equities – An Introduction
• Corporate Finance – Measuring Business Performance (Free Cash Flow)
• Corporate Finance – Measuring Business Performance (Economic Profit)
• Corporate Finance – Cost of Capital
• Credit Analysis – An Introduction
• Financial Analysis – An Introduction
• Principles of Credit Extension
• Debt Capacity & Cash Flow Analysis

Enrolment and Start Dates Comment Spring 2013
Subjects Taught Day 1 – Morning Session
Cash flow forecasting, WACC and fundamental valuation
• Delegates will analyze key input assumptions used to build an integrated financial forecast and derive free cash flow for discounting
• They will calculate the WACC used for discounting and thereby derive a fundamental valuation and target share price
• They will consider the impact of de-gearing and re-gearing the beta on the WACC, and the difference between enterprise and equity value
• Finally, they will learn how to use data tables to analyze the sensitivity of the valuation vs. key input assumptions
• Analyzing an integrated financial forecast
• Deriving free cash flow for discounting
• Calculating an appropriate WACC
• Estimating fundamental valuation
• Deriving a target share price (enterprise value vs. market value)
• Sensitivity analysis of target share price vs. key input assumptions (oil price, production volumes etc.)

Day 1 -Afternoon Session
Market valuation, covenants and debt capacity
• Delegates will apply market multiples to derive a market based valuation and compare this against the fundamental valuation derived in Session 1
• They will examine covenant ratios and constraints and analyze current headroom and debt capacity
• They will perform scenario analysis/ stress testing to assess financial flexibility
• Finally, they will build a ‘sources and uses of funds’ table and consider alternative deal structures and funding sources
• During the afternoon a guest speaker will discuss the dynamics of the recent Dana / Bow Valley transaction, including strategic, capital structure, valuation and execution aspects, with Q&A.
• Market based valuation techniques
• Comparing market vs. fundamental value
• Capitalizing operating leases to compare like for like Enterprise Values
• Covenant ratios, debt capacity and fixed/floating mix
• Sensitivity analysis of key input assumptions vs. debt capacity
• Sources and Uses of Funds table
• Alternative offer structures (all cash, all shares and ‘mix and match’) and funding sources (equity, loan notes, bridge facility, Senior debt, bonds and mezzanine)

Day 2 – Morning Session
Equity Issuance, synergies and proforma effects
• The session will commence with an overview of equity raising techniques
• Delegates will then examine the pro forma financial effects of an acquisition, under different deal structures (eps accretion/ dilution, gearing and coverage ratios) and determine shareholder value creation/ destruction
• They will consider the strategic, operating and financial implications of a deal, and how synergies can create shareholder value
• They will analyze covenant ratios and constraints, headroom and debt capacity
• Equity Issuance Techniques
• Rights Issues (Signaling Effect)
• Open Offer / Placing
• Convertible Bonds
• Proforma financial effects of a combination:
• All share deal
• All cash deal
• Mixture of cash & shares
• Identifying, quantifying and valuing synergies
• Proforma covenants and headroom
• Scenario analysis and stress testing

Day 2 – Afternoon Session
• Negotiation dynamics, risk management, offer timetable and course assessment
• Delegates will consider Corporate Risk Management aspects to the transaction
• They will consider the negotiation tactics and bid/offer parameters to reach an agreed deal
• They will learn key aspects of the UK takeover code, offer timetable and documentation required
• Assess FX, Interest Rate, Commodity, Equity and Credit Risks and hedging strategies
• Negotiate an agreed offer price and structure
• UK takeover code, deal timetable and approval process

Duration 2 days
Course Fee €893 for Non Network Members
€625 for Network Members
Available to Job Seekers: 
Yes
Certified: 
No

Strategic Asset Allocation

Trainer Intuition Publishing
Further Enquiries Louise Ryan
e: louise.ryan@ibec.ie
t: 01 605 1546
Course Content Programme IntroductionStrategic Asset Allocation creates a framework for long term investment planning, to determine the level of allocation in each asset class (stocks, bonds, alternatives, cash) based on expected risk and return expectations, in order to meet overall investment objectives.

This course reviews the decision making process, the key current market information, and historical data which are utilised in forming strategic asset allocation for a portfolio designed to meet long term risk and return requirements. The course also examines the investment decision making challenges for both institutional and individual investors, in the current global investment landscapes, when implementing a strategic asset allocation.

Topics OverviewThe course focuses on a number of areas:

•Building blocks of asset allocation;
•Risk and return analysis across the asset classes;
•Asset allocation decision making in the current capital markets environment;
•Long term historical market analysis;
•Equity and bond market investing;
•Alternative Investments – usage and role in long term asset allocations;
•Rebalancing strategies across asset classes;
•Performances – analysis of the performance of differing investment strategies;
•Risk Management;
•Evolving risk of derivatives use in the strategic asset allocation.

Enrolment and Start Dates Comment Spring 2013
Duration 1 Day
Course Fee €700 for Non Network Members
€525 for Network Members
Available to Job Seekers: 
Yes
Certified: 
No

Portfolio Management Techniques

Trainer Institute of Bankers
Further Enquiries Louise Ryan
e: louise.ryan@ibec.ie
t: 01 605 1546
Course Content Programme IntroductionThis course is designed to introduce and also enhance the key skills to manage investments in the equity, debt, alternative investment markets on a portfolio basis.

Using modern Portfolio Theory as a backdrop, the course reviews the major asset pricing models, the key determines of the portfolio management decision making and the benefits of diversification in enhancing the risk return trade-offs for investors. The course compares the role of the active investment manager with passive investment management, across the major asset classes.

Enrolment and Start Dates Comment Spring 2013
Subjects Taught Topics Overview
The course focuses on a number of areas:
• Equity and bond portfolio construction and management;
• Assessing risk and return analysis across asset classes;
• Behavioural finance and modern portfolio theory;
• Tactical and strategic asset allocation;
• Use of emerging market investments the portfolio management process;
• Alternative Investments – usage and role in long term asset allocations;
• Risk management;
• Performance measurement and evaluation;
• Key responsibilities of the portfolio manager.
Duration 1 Day
Course Fee €700 for Non Network Members
€525 for Network Members
Available to Job Seekers: 
Yes
Certified: 
No

ISDA Documentation Course

Trainer Quickstep Consulting
Further Enquiries Louise Ryan
e: louise.ryan@ibec.ie
t: 01 605 1546
Course Content Course Overview
This programme provides delegates with a pragmatic approach to the ISDA® Master Agreements, collateral and the ISDA® Credit Support Annex. The course tackles industry-specific case studies and provides delegates with practical negotiation tips. The most recent regulatory developments are also covered.

Who Should Attend?
• Legal counsel
• Investment managers
• Corporate treasurers
• Middle and back office
• Compliance officers
• Risk managers
• Anyone interested in the ISDA documentation

Enrolment and Start Dates Comment Spring 2013
Subjects Taught Day 1 – ISDA® Master Agreements Negotiation
Refresher on Derivatives
• Overview of Derivatives Markets
• Risks pertaining to Derivatives
• Current global regulatory trends (US, EU, Asia)

The ISDA® Master Agreements
• Rationale behind ISDA® documentation
• Key principles
• Section-by-section analysis of the 2002 ISDA® Master Agreement
• Comparison with 1992 version

The Schedule to the ISDA® Master
• Termination provisions
• Elections, notices, deliveries
• Key amendments

Practical negotiation
• Discussion of ISDA clauses submitted by delegates
• Negotiation advice
• Corporate counterparties
• Investment fund counterparties

Regulatory update

Day 2 – Collateral

Collateral Management
• Rationale behind collateral
• Collateral types
• Factors affecting choice of collateral
• Getting the collateral balance right
• Haircuts
• Varying collateral
• Controlling collateral

General legal issues relating to collateral
• Governing law
• Recharacterisation risk
• Pledges/perfection of security
• Securities held in custodial systems (e.g. Euroclear and Clearstream)
• EU Directive on collateral
• Impact of central clearing

The ISDA® Credit Support Annex (English Law)
• Analysis of provisions
• Common amendments with examples
• Comparison with other collateral documentation
• Credit Support Deed
• Credit Support Annex (New York Law)

Practical approach
• Asset management specific cases
• Calculating termination amount and impact of collateral

Regulatory update

Duration 2 Days
Course Fee €1,790 for Non Network Members
€1,253 for Network Members
Available to Job Seekers: 
Yes
Certified: 
No

Professional Diploma in Investment Fund Services

Location of Course On successful completion of this programme, candidates will be able to:
• Examine the Investment Strategies of Alternative Investment Funds;
• Analyse the legal contracts and regulations for Alternative Investment Funds;
• Examine the Central Bank of Ireland’s guidance notes including regulatory implications of MiFID, Third Anti-Money
• Laundering Directive and UCITS IV;
• Analyse the withholding taxation treatment for funds and foreign taxation implications for investment funds.
Trainer Institute of Bankers School of Professional Finance
Further Enquiries Louise Ryan
e: louise.ryan@ibec.ie
t: 01 605 1546
Course Content What is this programme about?The Professional Diploma in Investment Fund Services provides participants with a thorough exposure to the areas underpinning the investment funds industry. The industry continues to be subject to an ever expanding regulatory oversight that permeates the entire spectrum of investment fund activities.

This two-module, Level 7 qualification is specifically designed for those who have successfully completed the Professional Certificate in Investment Fund Services and who wish to build on their knowledge. This Professional Diploma moves deeper into the area of Alternative Investments, Legal, Compliance and Taxation areas of the investment funds industry.

This programme is offered in partnership with the Irish Funds Industry Association (IFIA) and is designed to enhance the knowledge and experience gained at Professional Certificate level.

What Learning Supports are available?
• Specifically written comprehensive and user-friendly study manuals
• Access to the online Student Centre (using your password which will be sent to you following registration), including:
• Online learning plan, including module outline and study plan
• Online student handbook
• Online lecture and examination schedules
• Lecture notes and handouts
• Past examination papers
• Secure online access to your examination results and correspondence
• Lecturer contact through an email helpline
• Weekly lectures held in Dublin and Limerick – subject to adequate student demand
• Revision weekend, held prior to examinations
• Exam venues in Athlone, Cork, Dublin, Galway, Letterkenny, Limerick and Waterford – subject to demand.

Enrolment and Start Dates Comment Autumn 2013
Duration Evening part time course from October to April
Course Fee €1,500 for Non Network Members
€1,050 for Network Members
Available to Job Seekers: 
Yes
Certified: 
No

Professional Certificate in Investment Fund Services

Trainer Institute of Bankers School of Professional Finance
Learning Outcomes On successful completion of this programme, candidates will be able to:
• Explain the accounting and valuation aspects of investment funds and their application to investment funds,
• the preparation of the accounting statements of funds and the calculation of the Net Asset Value (NAV );
• Describe the role of the custodian in the investment funds industry;
• Describe the principles, structure, legal requirements and investment strategies of the investment funds vehicles;
• Illustrate how the regulatory bodies impact on fund listings and the differences in domiciling a fund in certain jurisdictions;
• Outline the compliance and taxation requirements of the main non-Irish fund administration jurisdictions.
Further Enquiries Louise Ryan
e: louise.ryan@ibec.ie
t: 01 605 1546
Course Content What is this programme about?
The Professional Certificate in Investment Fund Services is the benchmark qualification for those wishing to build their careers in the funds industry. This three-module, level 7 qualification, is designed for those working in or seeking to work in the investment funds industry. The programme covers material which is directly relevant to candidates’ day to day roles, while also providing a broader view of the industry as a whole.The programme introduces candidates to the fundamental areas of investment funds and illustrates how each area within the industry interacts together. It provides candidates with a detailed knowledge of the legal and regulatory environment in which the industry operates and also describes the role custody, registration and fund accounting play within the industry.

This programme is offered in partnership with the Irish Funds Industry Association (IFIA).

What Learning Supports are available?
• Specifically written comprehensive and user-friendly study manuals
• Access to the online Student Centre (using your password which will be sent to you following registration), including:
• Online learning plan, including module outline and study plan
• Online student handbook
• Online lecture and examination schedule
• Lecture notes and handouts
• Past examination papers
• Secure online access to your examination results and correspondence
• Lecturer contact through an email helpline
• Weekly lectures to be held in Cork, Dublin and Limerick – subject to demand
• Revision weekend, held prior to examinations
• Exam venues in Cork, Dublin, and Limerick – subject to demand

Enrolment and Start Dates Comment Autumn 2013
Duration Evenings, Part time
Course Fee €1,890 for Non Network Members
€1,325 for Network Members
Available to Job Seekers: 
Yes
Certified: 
No

Leadership Training

Trainer Ian McClean & Partners
Learning Outcomes By the end of the Programme, the managers will:
• Have a clear, objective, and validated framework for effective leadership and have obtained a personal profile benchmarking them against global standards.
• Have a greater awareness of their leadership style, and how they can modify it to achieve even better results.
• Have developed communication skills to manage and maximise performance by motivating and inspiring those around them.
• Have a greater understanding of how to develop a high performance, synergistic team.
• Be able to unlock creativity and innovation in themselves and their teams.
• Display clear changes in leadership behaviour leading to improved results.

High Level Topics for Major Focus:
• Leadership Mindset
• One to One Engagement
• Team Synergy
• Innovation in the Business

Further Enquiries Louise Ryan
e: louise.ryan@ibec.ie
t: 01 605 1546
Course Content The learning environment is discussion-led and experiential rather than tutorial, using visuals, interactive learning exercises and music to convey the message. Much use is made of participant experience and practical examples to reinforce learning. Learning is facilitated rather than taught.

Logic – Programme Philosophy & Flow
The programme is designed to facilitate and maximise the developmental journey, and is logically structured over 4 sessions of 2 days per session, with approximately 3 to 6 weeks interval between each session to facilitate integration of the learning and on-going development of the manager.

The overarching philosophy is to boost performance for the individual, their direct reports, their team, and the business.

Session 1 – Self
Effective leaders have an effective mindset. The leader must first know, understand and be able to lead him/herself before they can lead others. Using a heavily validated assessment tool this session will enlighten and benchmark the manager about their leadership style in terms of its sustainable effectiveness, and will demonstrate how they can improve that style to be even more effective.

Session 2 – Others
One to One engagement – Having identified and understood how we can better lead ourselves, the managers turn to look at those around them and focus on inspiring, motivating, and leading the thinking and behaviour of both their subordinates and their peers as individuals.

Session 3 – Team Synergy
If nobody is perfect, but a team can be, then the manager is provided with the tools to build high performance teams, capable of delivering more than just the individual parts, thereby cultivating a culture of synergy.

Session 4 – Innovation in the business
Moving beyond what the managers currently think is possible is the key to innovation. This session gives the managers the experience of going beyond what they currently think is possible, and empowers them with the tools to innovate and tap into more of the team’s latent creativity.

Buddy System
IMC&P strongly recommend the commencement of an internal coaching/buddying system for participants of the course. IMC&P will arrange participants into pairs and ensure that there is at least one peer-to-peer coaching meeting for each pair between sessions. Participants will be introduced to the concepts of coaching, determine their own coaching style, learn how to give positive and negative feedback and ultimately have inspiring coaching conversations.

Enrolment and Start Dates Comment Spring 2013
Subjects Taught Session 1
• Introduction
• Company strategy
• Leader as the agent for Change
• Self assessment tool – LSI Circumplex
• Enabling dialogue – Improving business relationships for improved performance
• Review & action plan

Session 2
• Review actions and development
• Coaching Diamond
• Creating world leading standards
• Observing & Measuring
• Feedback that motivates
• Coaching Continuum
• Hosting performance improvement conversations
• Activity – “Coach Co-Achieve”
• Review & action plan

Session 3
• Review actions and development
• Building high performance teams 1
• History of teams in business
• Why & When to use
• Stages of team development
• Characteristics of High Performance Teams
• Building high performance teams 2
• Activity – “Team Win”
• Debrief – Apply learning to own team
• Review & action plan

Session 4
• Review actions and development
• Origins of creativity
• Creativity & Teams
• Creating a “What’s Possible?” Mindset
• “Situation / Decision / Consequence” Model
• Innovation in a Compliance & Regulation environment
• Review Entire Programme & Action plans.

Duration 8 Days
Course Fee €3,500 for Non Network Members
€2,450 for Network Members
Available to Job Seekers: 
No
Certified: 
No

Professional Certificate in People Manaegement

Trainer Institute of Bankers School of Professional Finance
Learning Outcomes On completion of this programme candidates will be able to:
• Understand the role, responsibilities and importance of the people manager in International Financial Services and discuss the ideal characteristics of a successful people manager;
• Lead sustainable, high performance in a Financial Services business by providing positive relationships with stakeholders including customers, staff, colleagues and external suppliers;
• Outline the people manager’s role in developing and implementing HR strategy including planning, recruitment, managing underperformance and absence management;
• Discuss the role of a people manager as a coach in employee development and career management, including constructive feedback and the use of incentives to continuously improve performance;
• Design a plan to lead the implementation of changes required to maintain competitiveness in a rapidly changing environment; and
• Discuss the impact of culture and managing multicultural teams on the organisation.
Further Enquiries Louise Ryan
e: louise.ryan@ibec.ie
t: 01 605 1546
Entry Requirements What are the Entry Requirements?
Having experience in People Management will assist candidates relate what they are learning to their job, but is not a requirement for enrolling in the Professional Certificate in People Management in International Financial Services.
Course Content Programme IntroductionMany individuals are promoted to management positions based on their technical performance, but they may have little or no people management experience. In this situation the initial experience of people management can be highly stressful because the skills required for performance – getting things done through others – are very different from doing things yourself. The Professional Certificate in People Management in International Financial Services equips managers to better understand human behaviour, improve peoplemanagement skills and communication. It also develops an understanding of organisational culture, building and leading effective teams, coaching and motivating others, managing performance and managing change.

Who should Attend?This qualification is aimed at those in team leadership or people-management roles in International Financial Services, or those aspiring to such roles.

Programme Structure
Delivery (online lectures) includes a series of twelve 35 – 45 minute webinars for both modules ‘Team Leadership’ and ‘Leading for Strategic Advantage’.

Candidates will develop their understanding of the pre-assigned reading material through the webinars, exercises and case studies. The webinars are conducted by the programme leader, supported by subject matter experts and/or guest speakers who will be experienced practitioners in International Financial Services and are available 24 hours a day, 7 days a week from home or work.

The webinars are recorded and are available online for candidates to replay at their convenience. To avail of webinars each candidate must have PC and web access.

Learning SupportsWhen your registration has been processed you will have access to the following learning supports for each module:
• Specifically written comprehensive and user-friendly study manual
• Access to the online Student Centre (using your password which will be sent to you following registration), including:
>> Online study guide
>> Individual examination schedule
>> Webinars
>> Past exam papers
>> Secure access to your examination results
• Tutor contact through an email helpline

Programme Leader – Dr. John McMackinDr. John McMackin is the founder and Managing Director since 1998 of HRS Consulting Ltd. As well as coaching and strategic HR consultancy, HRS works with clients and partners in management education and development, with a particular focus on financial services. John previously enjoyed a successful banking career in London, New York and Dublin and lectured in HRM at DCU Business School, where he was also founding Director of Executive Education. He continues to lecture on executive and postgraduate programmes at DCU Business School and has been a regular contributor to the Banker magazine on management topics. He holds an MBA from Columbia University, New York, a Ph.D. from the University of Oregonand his research has been published in major academic journals on HRM, psychology and economics.

Enrolment and Start Dates Comment Autumn 2013
Duration 1 Semester - Online Part-time
Course Fee €820 for Non Network Members
€575 for Network Members
Available to Job Seekers: 
Yes
Certified: 
No
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