Coaching

Business & Executive Coaching Leadership

Network: 
Biznetcork Skillnet
Duration 5 Days
Number of Places 8
Course Fee €550.00 for members of Cork Chamber of Commerce
€720.00 for non-members
Subjects Taught Unit 1 - Understanding and Using the Coaching Model
• Reflect on personal experiences of being coached
• Work through the steps in the coaching process
• Understand how and why individual performance can be improved through coaching
• Use the G.R.O.W model of coaching
• Set meaningful and powerful coaching goals
• Analyse the advantages and disadvantages of coaching
• Understand how individual coaching can contribute to organisational goals
• Identify organisational and operational barriers to best practice in coaching

Unit 2 - Questioning and Listening
• Understand the role of questions in the coaching process
• Use the different forms of questions
• Use systemic questioning structures
• Facilitate the G.R.O.W model though selective questioning choices
• Use questions to reframe and challenge

Unit 3 - Building the Coaching Relationship
• Understand the role of coach
• Distinguish the coaching role from other helping roles
• Separate the coaching role from other organisational roles
• Understand and build rapport
• Gain commitment for coaching objectives
• Create the necessary safe and confidential conditions for coaching effectiveness
• Agree outcomes and managing expectations
• Align coaching and learning styles
• Understand and address the challenges in the coaching relationship

Unit 4 - Building Personal Effectiveness as a coach
• Understand what makes a good coach
• Understand the importance of values and beliefs
• Challenge Limiting beliefs
• Give positive and negative feedback
• Create empowerment and encourage positive attitudes and behaviours
• Understand the basic principles of Neuro Linguistic Programming
• Understand how NLP can contribute to coaching effectiveness
• Overcome barriers to performance
• Prepare plans for individual coaching sessions and maintain records of outcomes
• Monitor the progress of individual learning and development

Unit 5 - Managing a Coaching Programme
• Evaluate effective coaching plans
• Understand how a coaching programme can help achieve organisational goals and support organisational values
• Align individual coaching goals with team and departmental goals
• Negotiate and agree the boundaries of a coaching plan with stakeholders
• Understand the impact of a coaching programme on other areas of the organisation
• Create organisational networks to a support a continuing coaching programme
• Evaluate the cost / benefit of coaching vs other learning and development methods
• Identify and address organisational barriers to coaching plans

FETAC Code B30206: Coaching
Enrolment and Start Dates Comment Enrollment from 07/05/2013
Course Dates: 10th & 11th September, 1st, 2nd & 22nd October 2013
Financial Support There are limited places on all of our courses for jobseekers.
Course Content Certificate in Business & Executive Coaching Leadership
The main objective of this course is to turn managers into effective managers. They will learn to listen alot rather than to talk alot, to ask rather that to tell, to explore rather than to presume, to seek commitment rather than to seek control, to challenge rather than to order, to work with rather than to work on, to take responsibility rather than to blame and to make contact rather than to keep distant.

Aims include:
• Understand the distinctive nature of coaching as a tool for developing workplace competencies and career advancement.
• Learn how to use the G.R.O.W model of coaching.
• Understand the organisational context of coaching.
• Learn how to set goals for individual development.
• Understand the non-critical, non-judgemental, and confidential nature of the coaching relationship.
• Be able to build and sustain powerful coaching relationships.
• Develop the skills of active listening and systematic questioning.
• Understand how NLP can contribute to coaching effectiveness
• Develop personal effectiveness as a coach
• Be able to manage a coaching programme and evaluate the effectiveness of coaching as a development tool

Further Enquiries Aoife Dunne
Training Administrator
t: 021 453 0141
e: aoife@corkchamber.ie
Learning Outcomes This course is ideal for anyone who would like to learn the core skills of Business Coaching whilst also gaining a qualification which is on the National Qualification Framework in Ireland (FETAC Level 6). Managers and other individuals who are responsible for developing workplace competencies and who possess the interest and skills required to develop individual performance in others.
Methods of Assessment Assessment of this programme will be by means of:
A) a Coaching Project Assignment (60% of marks) in which participants engage with real life inter-module coaching engagements with fellow participants

B) a Practical Coaching Skills Demonstration (40% of marks) which takes place during module 4.

Trainer Pat Lyons, Greater Heights
Location of Course River Lee Hotel (Old Jurys) Western Road, Cork
Available to Job Seekers: 
Yes
Certified: 
Yes

Coaching Models of Practice

Duration 5 days classroom or 4 weeks eLearning
FETAC Code 6N3087: Coaching Models of Practice
Enrolment and Start Dates Comment TBC
Course Content The purpose of this award is to equip the learner with the knowledge, skill and competence in the concepts and theories underpinning coaching models of practice to enable the learner to select and use effective coaching models to progress the client’s agenda.
Further Enquiries To Register For the Programme, Please Contact:
training@ccma.ie
01 291 1960
Learning Outcomes Learners who successfully complete this module will:
• Evaluate a range of coaching models to include co-active coaching and GROW models and the theories that underpin them
• Outline the characteristics of different levels of active listening required to fully attend to the words,non-verbal cues and body language of the client
• Detail the core principles of coaching to include unconditional positive regard, present and future focus, goal setting and outcome attainment
• Describe necessary conditions to ensure effective coaching to include planning for sessions and maintaining appropriate records
• Explore a range of coaching techniques to include powerful questioning, reflecting, paraphrasing,summarising, challenging and giving feedback to encourage client self-discovery
• Evaluate different learning styles to include active, reflective and theoretical styles
• Articulate how coaching can positively impact upon individuals and within the workplace
• Assess the clients learning style to best facilitate the coaching process
• Manage the arrangements which support the coaching relationship effectively to include frequency, ground rules, cost, evaluation, monitoring, progress and ending of contract
• Select a coaching model, and style that works best for the client
• Employ a coaching strategy which holds the client responsible for their own process
• Demonstrate how beliefs, values and attitudes inform strategies and choices based on both theory and practice
• Facilitate the client in the generation of goals and outcomes from the coaching process
• Guide the client in exploring positive alternatives and in challenging assumptions.
Methods of Assessment Assignment - 40%
Skills demonstration - 60%

Project:
Candidates are required to demonstrate their ability to carry out a practical coaching project. This will require each candidate to work in partnership with another participant and to carry out two coaching sessions. Candidates will be required to submit a written report.

Skills Demonstration:
In a skills demonstration, candidates will be assessed in carrying out a coaching session.

Available to Job Seekers: 
Yes
Certified: 
Yes

Coaching Agile Teams

Duration 2 day Programme
Comment Audience
The Coaching Agile Teams course is meant for Scrum Masters, agile coaches and project managers in transition – people who are ready to take the next step beyond practices and principles and move into activating teams to achieve the full promise of agile. This course is tailor-made for you if:
• You’ve had a few experiences as an agile coach and it just doesn’t seem to be working
• for you.
• Your job has become routine and you notice the teams seem to be going through the
• motions too.
• Your teams get the practices and are doing well, but not getting the fabulous results
• you were supposed to get.
• You are an awesome agile coach and you want the skills that will help you earn the
• Certified Scrum Coach designation.
• You are not sure if the agile coach role is really right for you.
Number of Places programmes are run on a demand basis and fees are priced accordingly. There are a limited
Subjects Taught • What is Agile Coaching? :: Why is it Important?
• The Being and the Doing of Agile Coaching
• Interlocking Roles: Agile Coach, Product Owner, Agile Manager
• When to Coach the Team, When to Coach Individuals
• Skills for Coaching Teams, Team Members, Product Owners, Managers, Stakeholders
• Coaching Styles and When to Use Them
• Setting the Environment for High Performance Teams
• Detecting and Solving Problems
• Starting up Great Teams:: Repairing Existing Teams
• Agile Coach Failure, Recovery and Success Mode
Course Content Coaching Agile Teams is a training experience that covers both the being and the doing of agile coaching. There’s a lot to learn, experience and practice.

At the end of the course, you will be capable of applying many new tools and techniques, as well as your own mind set changes, to coach agile teams to high performance.

As practical as it is provocative, the Coaching Agile Teams course challenges agile coaches to rise to the fullest expression of their role and offer simple, practical ways to get there.

Entry Requirements You must be a practicing agile coach with Certified Scrum Master or equivalent experience. This is not an Introduction-level course and we will not be covering the basics of agile or
Scrum.

In addition, you will be asked to use what you know about your real teams throughout the class so that you can leave with ideas for helping them as soon as you are back.

Further Enquiries Susan Kelly
Email: susan.kelly@ictirelandskillnet.org
Ph: 1890 876 696
Fax: 1890 876 978
Learning Outcomes Outcome
You’ll walk away from the course with your personal coaching improvement backlog – a tangible plan you can use to thoughtfully improve your coaching when you’re back in your daily circumstances. We use your real world situations and scenarios throughout the class allowing you to craft powerful ways to address the challenges you face.

You’ll also have many new things to try with your teams and you will probably depart with a few provocative ideas to chew on (in fact, maybe wrangle with for a while). All of these outcomes add up to your ability to become the excellent agile coach your teams need.

Available to Job Seekers: 
Yes
Certified: 
No

Professional Coaching Skills for Managers

Network: 
ITAG Skillnet
Duration 1 day
Course Fee €140 Per Person
Enrolment and Start Dates Comment Enrolment ASAP
20th June, 2013
Course Content This program is radically different to all other offerings in this Space. JJ strongly believes that the traditional carrot and stick approach to managing employees has many limitations. It may get compliance, but that is no longer sufficient to manage and lead today's highly educated workforce. Managers and leaders who acquire the coaching skills offered during this workshop will have the ability to coach their employees to a significantly higher level of performance. Also, they will have the ability to interact in a significantly more effective way with their peers and their senior management colleagues.
Further Enquiries Dee Timoney
Email: dtimoney@itag.ie
Learning Outcomes On completion, participants will leave with the following insights and skills..
. Why taking a coaching approach to managing people is far more effective than the traditional carrot and stick approach
. Awareness that it's the attitude and presence of the Manager as Coach that lies at the heart of the effectiveness of the coaching approach
. Awareness of the Core competencies of Highly Effective Coaching
. The concept of "Coach as Architect" of a high performance environment
Trainer JJ O Riordan
Location of Course Connaught Hotel, Dublin Road, Galway.
(formerly the Carlton Hotel)
Available to Job Seekers: 
Yes
Certified: 
No

Coaching

Duration 5 Days
Course Fee €895.00
Subjects Taught It will create an understanding of the organisational and workplace context within which performance and career development takes place and it will provide the skills, knowledge, and tools required to undertake coaching assignments.
FETAC Code B30206: Coaching
Course Content This course is available in e-learning and classroom.

This module is designed to provide managers, and others with responsibility for developing workplace competencies, with the skills needed to develop individual performance in others.

Entry Requirements Participants must hold a Leaving Certificate, Equivalent Qualification (Level 4) and / or have relevant life and work experience.
Further Enquiries outsourcing@ccma.ie or 01-2911960
Learning Outcomes Learners who successfully complete this module will:

o Understand the distinctive nature of coaching as a tool for workplace competencies and career development.
o Learn how to use the G.R.O.W. model of coaching.
o Understand the organisational context of coaching.
o Learn how to set powerful goals for individual development.
o Understand the non-critical, non judgemental and confidential nature of the coaching relationship.
o Develop the skills of active listening and systemic questioning.
o Understand how NLP can contribute to coaching effectiveness.
o Develop personal effectiveness as a coach.
o Manage a coaching programme and evaluate the effectiveness of coaching as a competency development tool.

Methods of Assessment Project 60%
Skills demonstration 40%

Project: Candidates are required to demonstrate their ability to carry out a practical coaching project.
This will require each candidate to work in partnership with another participant and to carry out two coaching sessions. Candidates will be required to submit a written report.

Skills Demonstration: In a skills demonstration, candidates will be assessed in carrying out a coaching session.

Location of Course Nationwide
Available to Job Seekers: 
Yes
Certified: 
Yes
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