Development

Supervisory Management

Network:

Location of Course	Galway
Trainer	Greater Heights Ltd is a people development company dedicated to advancing leadership and managerial potential in organisations. Incorporated in 2008, Greater Heights Ltd delivers a range of leadership and managerial training programmes, as well as providing bespoke programme design, management consultancy and delivery services. Our consultants comprise a team of highly qualified leadership and management specialists and professional associates, and we facilitate the advancement of leadership and management by working with individuals and teams at all organisation levels, enabling them to more successfully manage the people side of their enterprises. Pat Lyons is Managing Director of Greater Heights Ltd with a background in Human Resources, Marketing and Commercial Management; Pat’s career has encompassed senior positions within several multinational organisations. An experienced leadership development professional, he has a proven track record in creating and delivering high value and effective business solutions for clients, especially within Leadership, Team and Personal Effectiveness projects. For more information on the full range of services offered by Greater Heights Ltd., please visit www.greaterheights.ie.
Learning Outcomes	At the end of the training trainees will: - Have a broad understanding of the role of the supervisor and the importance of resource management for the success of an enterprise - Be able to practice a range of effective supervisory management skills - Understand the importance of availability of adequate and relevant information and its use in effective decision making and be able to make strategic, objective and timely decisions - Understand the means of recognising, investigating and analysing managerial problems - Be familiar with the concepts of building customer oriented quality service and the importance of developing close relationships with customers in determining business success - Understand the importance of developing quality management systems and the role of quality standards in the organisation - Be familiar with the importance of effective communication with stakeholder groups, together with the different types of communication and the techniques of non-verbal interaction - Have a broad understanding of the distinction between effectiveness and efficiency in the working environment - Understand what motivates people at work and the supervisor’s role in managing performance to meet objectives - Understand a range of performance improvement techniques available to Managers - Be familiar with the concepts of planning, preparing and managing change in a range of organisation environments
Further Enquiries	Oonagh McGregor info@southwestgno.com 064-6636622 Oonagh McGregor - South West Gnó Skillnet Phone: 064 663 6622 Email: info@southwestgno.com
Course Content	Certificate In Supervisory Management (FETAC Level 6) This programme is designed to provide participants with the essentials skills of frontline supervisory management. The programme aims to develop good practice in planning and managing organisation processes and to enable delivery of customer satisfaction and quality service. This programme is designed in accordance with FETAC module statement standards. Programme Audience This programme is aimed at those people who presently occupy supervisory or front line manager roles, those who are soon likely to become first line supervisors/managers, or are newly appointed to such posts. Participants in this programme will be drawn from a wide range of work environments and the objective of the programme is to enhance their performance in the organisation through a strong focus on the specific job role of the front line supervisor or first line manager. Participants should hold a FETAC Level 5 Certificate, Leaving Certificate or equivalent qualifications and/or relevant life and work experiences. Programme Aims The Front Line Supervisory Management programme aims to provide participants with their first formal introduction to the management role. The programme has three primary objectives: • To provide participants with the basic knowledge required by a front line supervisor • To develop practical supervision and management skills • To enable participants to respond appropriately to the challenges of change in workplace environments Programme Format Completion of this programme enables participants to attain a FETAC Level 6 Supervisory Management Skills Component Award. FETAC regulations determine that delivery of this programme be completed within a 12 week timescale. The following delivery format is therefore proposed: Module 1: The Practice of Supervisory Management Module 2: Understanding Quality Management & Customer Service Module 3: Decision Making for Performance Module 4: Planning and Managing Organisation Change Module 5: Participant Project Presentations
Enrolment and Start Dates Comment	This is now open for bookings, it will run from: 7th of June, 2013 for 4 Days 5th September, 2013 for 4 days
Duration	4 Days
Number of Places	10
Course Fee	€400 for South West Gnó Skillnet Members €500 for non-members Membership for 2011/12 is just €100.00

Course Web Page:

http://www.southwestgno.com/viewevent.asp?id=334

Available to Job Seekers:

No

Certified:

Yes

Train the Trainer

Network:

ACIST Skillnet

Location of Course	Limerick (Venue TBA) Shannon (Venue TBA) Ennis (Venue TBA)
Trainer	Mike Roche Training was established in March 2010. The main activities of the company include the design, delivery and evaluation of both FETAC accredited and non-accredited programmes. Prior to the start-up of the company, Mike Roche had designed and delivered a number of training programmes on a part-time basis since 2003. Professional Experience: Mike has over 20 years experience in the manufacturing sector, working both in engineering and as a Learning and Development practitioner in a number of multinational organisations. He has held management positions in engineering and has also been a Training Manager in an FDA regulated medical device organisation. Mike currently delivers the FETAC Level 6 Train the Trainer and Supervisory Management programmes on behalf of the ACIST Skillnet. He lectures to Masters students at the University of Limerick on Human Resource Development (HRD) and Human Resource Management (HRM) and also delivers accredited programmes for FAS in the area of training and development. He is a full member of the Irish Institute of Training and Development (IITD) and
Learning Outcomes	At the end of this programme, successful participants will be able to: • Understand different learning styles • Explain critical elements of a trainers' role • Understand the functions and processes of learning and training • Evaluate different approaches to training • Appreciate the importance of training on an individual, social and economic level • Work effectively with a range of learner groups • Explain the training needs analysis process and set appropriate training objectives • Apply the principles of training design in preparing lesson plans • Deliver training effectively in one-to-one and group situations, and select appropriate techniques for assessing trainee progress • Identify different levels of evaluation and evaluate the effectiveness of training programmes • Develop and implement appropriate assessment methods
Further Enquiries	Crystel Robbins Rynne Network Manager ACIST Skillnet Office: 0657081466 Email: crystel@skillsacist.com
Course Content	This course is designed to equip learners with the knowledge and skills necessary to design, deliver, assess and evaluate training programmes. It is suitable for people who are working in the area of training and development or who will soon be assuming a training position within their organisation. Participants on this course will gain practical experience and recognised certification as trainers.
Financial Support	ACIST Skillnet
Enrolment and Start Dates Comment	Course Dates: Limerick - 15th, 16th, 23rd & 30th May 2013 Shannon - 11th, 12th, 17th & 19th June 2013 Ennis - 5th, 6th, 13th & 20th June 2013
FETAC Code	E30179: Train the Trainer
Subjects Taught	Module 1: Theory of Training and Adult Learning Module 2: The Role of the Trainer Module 3: Training Needs Analysis and Programme Design Module 4: Preparing for Training Delivery Module 5: Delivery and Assessment Module 6: Evaluation of Training Day 1: • Introduction to Assessment Process • Training versus Education • Adult Learning • Characteristics of an Effective Trainer • Motivation and its Relevance to Training Day 2 • Communication Skills in Training Delivery (1) • Group Dynamics in a Learning Environment • Communication Skills in Training Delivery (2) • Sample Skills Demonstration • Conducting a Training Needs Analysis • Setting Training Objectives • Presentation Skills (2) Day 3: • Planning and Designing Training • Training Delivery and Assessment Strategies • Skills Demonstrations Practice Sessions • Evaluation of Training • Skills Demonstrations Practice Sessions Day 4: • Assessment Centre – Skills Demonstrations 1 and 2 • Programme Review • Programme Evaluation • Programme Close
Duration	4 Days, 9.00am to 5.00pm.
Number of Places	10
Course Fee	€395 per person . FREE for unemployed (eligibility criteria applies)

Available to Job Seekers:

Yes

Certified:

Yes

JSSP - IITD Professional Practice Certificate in Training & Development

Network:

Trainers Learning Skillnet

Location of Course	Dublin & Galway (more to be announced subject to funding)
Trainer	IITD Training Solutions
Methods of Assessment	Programme Assessment Process Programme assessment is on a continuous basis and will require students to review theoretical concepts surrounding the systematic approach to training and apply these in practical situations. Assessment methods incorporate: assignments; projects; skills demonstrations; and a learner record.
Learning Outcomes	Programme Objectives Module 1 - Training Needs Identification and Design – FETAC Level 6 Component Award 6N3325 Learning Objectives - At the end of this module, participants should be able to: •Explain the background and context of training and development (T & D) and discuss the organisational context of T & D. •Identify primary contributors to adult learning theory and explain key adult learning approaches and methods. •Discuss a range of instructional design systems (ISD) approaches and models. •Explain the Training Needs Analysis (TNA) process, review a range of TNA models and discuss their application in a variety of organisational settings. •Select a TNA model and implement an effective TNA process that incorporates outputs in terms of priorities and of knowledge, skills and attitudes required. •Devise training plans based on prioritised training needs, including a cost benefit analysis. •Explain key issues around the setting of training objectives. •Set appropriate objectives and design and develop a range of appropriate training interventions. Module 2 – Training Delivery and Evaluation – FETAC Level 6 Component Award 6N3226 Learning Objectives - At the end of this module, participants should be able to: •Explain the role and competences of the trainer. •Identify key factors in preparing for training delivery. •Demonstrate core skills required for effective delivery of training programmes. •Discuss the assessment of trainees’ learning, identify a range of assessment tools, techniques and approaches and devise an appropriate training assessment process. •Explain the background to training evaluation, identify a range of evaluation models and principles, evaluate training programmes effectively and identify key areas of benefit and opportunity.
Eligibility	Terms & Conditions Apply : http://www.skillnets.ie/job-seekers/eligibility-criteria
Further Enquiries	Network Manager Trainers Learning Skillnet, 4 Sycamore House, Millennium Business Park, Naas, Co. Kildare T: (045)881166 or by email to info@trainerslearningskillnet.com
Entry Requirements	1. Complete TLS Job-Seeker Registration form 2. Send with an up-to-date copy of CV 3. Cover letter as to why you would be right for this programme
Course Content	Programme Overview The overall aim of the programme is to enable participants to develop the necessary knowledge, skills and confidence to undertake training activities. The programme encompasses the development of competences that will enable students to identify and assess training needs, and to develop, plan, organise, deliver and evaluate relevant training activities. Who Should Undertake the Programme? The IITD Professional Practice Certificate in Training and Development is aimed at: 1. Individuals who have an interest in training and development and may wish to pursue it as a career. 2. Individuals who hold training and development responsibilities in organisations. 3. Individuals and teams involved in the design and delivery of training programmes. 4. Consultants who wish to gain a formal qualification in training and development. 5. Managers and team leaders who wish to gain an insight into the systematic training process.
Financial Support	100% Fully Skillnet Funded
Enrolment and Start Dates Comment	Please direct all correspondance to Network Manager
FETAC Code	6S3372: Training & Development
Subjects Taught	The programme consists of two modules and is delivered in a highly participative and practical manner. A range of learning methods and approaches will be used to promote the practical application of theoretical concepts covered. Module 1 - Training Needs Identification and Design – FETAC Level 6 Component Award - 6N3325 • Background and context of training and development (T & D). • Organisational context of T & D. • Adult learning theory. • Systematic training and Instructional Systems Design (ISD). • Training needs identification and analysis. • Training plans. • Training design and development. Module 2 - Training Delivery and Evaluation – FETAC Level 6 Component Award - 6N3226 • Role and competences of the trainer. • Preparing for training delivery. • Training delivery. • Assessment of learning. • Training evaluation.
Duration	10 Weeks & Work Experience
Comment	FETAC Level 6 Training & Development Special Purpose Award - 6S3372. In conjunction with the IITD Professional Practice Certificate in Training and Development, Successful students will be awarded a FETAC Level 6 Training & Development Special Purpose Award (6S3372). The programme is designed to ensure that assessment standards implemented by IITD are aligned to those required for the FETAC award. This facilitates a streamlined and user-friendly assessment process for programme tutors and students.
Number of Places	24 (12 at each location)
Course Fee	100% Fully Skillnet Funded

Course Web Page:

http://www.trainerslearningskillnet.com/IITD_Professional_Practice_Certificate_in_Training_Development-recordid-224-objectid-1152-z-event_summary.htm

Available to Job Seekers:

Yes

Certified:

Yes

Learning, Development & Work-Based Training

Network:

Trainers Learning Skillnet

Location of Course	University College Cork Institute of Technology Tallaght
Trainer	University College Cork Institute of Technology Tallaght
Methods of Assessment	For further details on module descriptions, assessments and examination procedures, please see: http://www.ucc.ie/en/study/ace/what/pgdip/hdldt/
Further Enquiries	Eric Whitsell BBS (Hons), MSc (Mgmt) Institute of Technology Tallaght, Dublin Tel: +353 1 404 2897 Email: eric.whitsell@ittdublin.ie Louise Fleming Centre for Adult Continuing Education, UCC Tel: +353 21 490 4720 Email:l.fleming@ucc.ie Funding Enquiries please direct them to Trainers Learning Skillnet Tel: 045 88 11 66 Email: info@trainerslearningskillnet.com
Entry Requirements	Normally, applicants for entry to the Higher Diploma in Learning, Development and Work-Based Training should be at least 23 years of age by 1st of January of application year, with a minimum of two years experience in health, engineering, personnel, managerial, training or comparable experience All applicants whose first language is not English must have attained IELTS level 6.5 or the equivalent TOEFL score.
Careers or Further Progression	Graduates are eligible for membership of the IITD
Course Content	Higher Diploma in Learning, Development & Work-Based Training This programme has been designed for those pursuing a specialist career in training, learning and Development and consultancy at a managerial level. The Higher Diploma is aimed at working professionals who already have experience of training and development either at a functional level in an organisation or as part of the delivery of training related roles e.g. Management, team leader, employee supervisor, private training provider etc. This programme focuses on the context of organisational learning and life-long learning. Training and development departments are not only charged with the design, delivery and assessment of training impact, they are now the main drivers of strategic learning. The programme focuses on providing students with connection between learning and productivity with in the organisation as a whole. Adult Continuing Education, Accounting, Finance and Information Systems, Applied Psychology, Law, Management and Marketing with emphasis on international best practice in the field and is run by UCC in conjunction with the Irish Institute of Training & Development (IITD).
Enrolment and Start Dates Comment	IT Tallaght - Enrolment and Start Dates 01/09/2012 for 20/11/2012 Cork UCC - Enroling now - Starting Mid January 2013 Interviews Being Held Now
Subjects Taught	Semester 1 (30 Credits) Learning, Development and Work-Based Training Communications & Interpersonal Skills Human Resource Management Organisational Theory & Behaviour 1 Semester 2 (30 Credits) Accountability And Effectiveness Of Training Organisational Theory & Behaviour 2 Individual Project (management Report) People & Technology At Work Learning & Development
Duration	2 Semesters (part-time) 2 days per week (Some attendance at Saturday workshops may be required)
Number of Places	20
Course Fee	€2,900 full fee's (Trainers Learning Skillnet will provide funding to eligible candidates at a rate of 12% of the full programme costs on a semester basis)

Course Web Page:

http://www.trainerslearningskillnet.com/Higher_Diploma_in_Learning,_Development_Work_Based_Training-recordid-193-objectid-1152-z-event_summary.htm

Available to Job Seekers:

No

Certified:

Yes

Learning & Development (Consultancy)

Network:

Trainers Learning Skillnet

Location of Course	University College Cork
Trainer	University College Cork
Learning Outcomes	• To equip those working in or progressing towards learning & development consulting roles with the necessary theoretical, professional and practical skills • Develop a multidisciplinary perspective to organisational learning and development consultancy • Develop cooperative learning and dissemination skills • Foster transferable skills that permit students to become lifelong learners in this field • Undertake substantial research on real life issues in the area of organisational learning & development
Further Enquiries	Trainers LEarning Skillnet 045 881166 info@trainerslearninskillnet.com
Course Content	The aim of the MA is to produce organisational learning and development specialists who operate from a multi-disciplinary perspective. The broad aims of this programme include equipping those working in / or progressing to learning and development consulting roles with the necessary theoretical, professional and practical skills and to develop cooperative learning and dissemination skills. The skills acquired will benefit students and their organisations. This programme focuses on the context of organisational learning and life-long learning. Training and development departments are not only charged with the design, delivery and assessment of training impact, they are now the main drivers of strategic learning. The programme focuses on providing students with connection between learning and productivity with in the organisation as a whole. Adult Continuing Education, Accounting, Finance and Information Systems, Applied Psychology, Law, Management and Marketing with emphasis on international best practice in the field and is run by UCC in conjunction with the Irish Institute of Training & Development (IITD) Graduates are eligible for membership of the IITD
Financial Support	12% Funding available through Trainers Learning Skillnet
Enrolment and Start Dates Comment	Enrolment cutoff - 19/10/2012 Start - October 2012
Subjects Taught	Programme Structure Year 1 (45 Credits) Module: Learning, Development & Consulting - 10 credits Module: Consultancy Skills - 10 credits Module: Designing & Leading OD Interventions - 10 credits Module: Critical Issues for Organisational Learning & Consultancy 1 - 5 credits Module: Leadership &Team Development - 10 credits Year 2 (45 Credits) Module: Critical Issues for Organisational Learning & Consultancy II - 5 credits Module: Consultancy Dissertation & Research Methods - 40 credits
Duration	2 Years Part-time
Number of Places	12
Course Fee	€5,000 total (€2,500 per semester)

Course Web Page:

http://www.trainerslearningskillnet.com/MA_Learning_Development_(Consultancy)-recordid-198-objectid-1152-z-event_summary.htm

Available to Job Seekers:

No

Certified:

Yes

Train the Trainer - IITD Professional Practice Certificate in Training & Development (New)

Network:

Trainers Learning Skillnet

Location of Course	Dublin, Cork, Waterford, Limerick & Galway
Trainer	Irish Institute of Training Development
Methods of Assessment	Programme Assessment Process Programme assessment is on a continuous basis and will require students to review theoretical concepts surrounding the systematic approach to training and apply these in practical situations. Assessment methods incorporate: assignments; projects; skills demonstrations; and a learner record.
Learning Outcomes	Module 1 - Training Needs Identification and Design – FETAC Level 6 Component Award 6N3325 Learning Objectives At the end of this module, participants should be able to: • Explain the background and context of training and development (T & D) and discuss the organisational context of T & D. • Identify primary contributors to adult learning theory and explain key adult learning approaches and methods. • Discuss a range of instructional design systems (ISD) approaches and models. • Explain the Training Needs Analysis (TNA) process, review a range of TNA models and discuss their application in a variety of organisational settings. • Select a TNA model and implement an effective TNA process that incorporates outputs in terms of priorities and of knowledge, skills and attitudes required. • Devise training plans based on prioritised training needs, including a cost benefit analysis. • Explain key issues around the setting of training objectives. • Set appropriate objectives and design and develop a range of appropriate training interventions. Module 2 – Training Delivery and Evaluation – FETAC Level 6 Component Award 6N3226 Learning Objectives At the end of this module, participants should be able to: • Explain the role and competences of the trainer. • Identify key factors in preparing for training delivery. • Demonstrate core skills required for effective delivery of training programmes. • Discuss the assessment of trainees’ learning, identify a range of assessment tools, techniques and approaches and devise an appropriate training assessment process. • Explain the background to training evaluation, identify a range of evaluation models and principles, evaluate training programmes effectively and identify key areas of benefit and opportunity.
Further Enquiries	Contact the Network Manager Trainers' Learning Skillnet C/O IITD 4 Sycamore House Millennium Business Park Naas, Co. Kildare T: 045-881166 E: info@trainerslearningskillnet.com
Course Content	Programme Overview The overall aim of the programme is to enable participants to develop the necessary knowledge, skills and confidence to undertake training activities. The programme encompasses the development of competences that will enable students to identify and assess training needs, and to develop, plan, organise, deliver and evaluate relevant training activities. The programme offers participants the opportunity to achieve recognised certification as an effective trainer: awards include: 1. IITD Professional Practice Certificate in Training & Development 2. FETAC Level 6 Training and Development Special Purpose Award – 6S3372 Who Should Undertake the Programme? The IITD Professional Practice Certificate in Training and Development is aimed at: 1. Individuals who have an interest in training and development and may wish to pursue it as a career. 2. Individuals who hold training and development responsibilities in organisations. 3. Individuals and teams involved in the design and delivery of training programmes. 4. Consultants who wish to gain a formal qualification in training and development. 5. Managers and team leaders who wish to gain an insight into the systematic training process. Structure and Content of Programme The programme consists of two modules and is delivered in a highly participative and practical manner. A range of learning methods and approaches will be used to promote the practical application of theoretical concepts covered.
Enrolment and Start Dates Comment	See Website : www.trainerslearningskillnet.com
Subjects Taught	Module 1 - Training Needs Identification and Design – FETAC Level 6 Component Award 6N3325 • Background and context of training and development (T & D). • Organisational context of T & D. • Adult learning theory. • Systematic training and Instructional Systems Design (ISD). • Training needs identification and analysis. • Training plans. • Training design and development. Module 2 - Training Delivery and Evaluation – FETAC Level 6 Component Award 6N3226 • Role and competences of the trainer. • Preparing for training delivery. • Training delivery. • Assessment of learning. • Training evaluation.
Duration	10 Days
Comment	FETAC Level 6 Training & Development Special Purpose Award (6S3372) In conjunction with the IITD Professional Practice Certificate in Training and Development, Successful students will be awarded a FETAC Level 6 Training & Development Special Purpose Award (6S3372). The programme is designed to ensure that assessment standards implemented by IITD are aligned to those required for the FETAC award. This facilitates a streamlined and user-friendly assessment process for programme tutors and students.
Number of Places	15
Course Fee	€850.00 (TLS Members) €1,100.00 (non Members)

Course Web Page:

http://www.trainerslearningskillnet.com/IITD_Professional_Practice_Certificate_in_Training_and_Development-recordid-216-objectid-1152-z-event_summary.htm

Available to Job Seekers:

Yes

Certified:

Yes

IITD Certificate in Training Delivery & Evaluation

Network:

Trainers Learning Skillnet

Location of Course	Dublin, Cork, Waterford, Limerick & Galway
Trainer	Irish Institute of Training & Development
Methods of Assessment	Assessment Programme assessment is on a continuous basis, embracing skills demonstrations, theoretical reviews and a learner record.
Learning Outcomes	At the end of this module, participants will be able to: • Discuss key aspects of adult learning theory and implement associated principals in the design and delivery of training activities. • Set appropriate training objectives for planned training activities. • Explain the role and competences of an effective trainer. • Identify key factors in preparing for training delivery. • Demonstrate core skills required for effective delivery of training programmes. • Identify a range of assessment tools, techniques and approaches and devise an appropriate strategy for the assessment of learning. • Explain the background to training evaluation, identify a range of evaluation models and principles, evaluate training programmes effectively and identify key areas of benefit and opportunity.
Further Enquiries	Contact the Network Manager Trainers' Learning Skillnet C/O IITD 4 Sycamore House Millennium Business Park Naas, Co. Kildare T: 045-881166 E: info@trainerslearningskillnet.com
Entry Requirements
Course Content	Introduction The IITD Certificate in Training Delivery & Evaluation programme is specifically designed to enable participants to develop the necessary knowledge, skills and confidence to deliver and evaluate training activities pertinent to those responsible for the training of others in organisations. Structure and Content of Programme • Adult learning / Training Objectives • Roles & Competences of the Trainer • Preparing & Delivering Training. • Learning Assessment & Training Evaluation. The programme content comprises four sections and is delivered in a highly participative and practical manner. A range of learning methods and approaches will be used to promote the practical application of theoretical concepts covered.
Enrolment and Start Dates Comment	12 April 2013 - Dublin 13 April 2013 - Cork 23 April 2013 - Limerick 16 May 2013 - Waterford 23 June 2013- Galway
FETAC Code	6N3326
Duration	4 days & (1 Assessment Session)
Comment	FETAC Level 6 Component Award In conjunction with the IITD Certificate in Training Delivery & Evaluation, successful participants will be awarded a FETAC Level 6 Training Delivery & Evaluation Component Award (6N3326). This programme is designed to ensure that assessment standards implemented by IITD are aligned to those required of the FETAC award. This facilitates a streamlined and user-friendly process for programme tutors and participants.
Number of Places	15
Course Fee	€525.00 (TLS Members) €675.00 (Non Member)

Course Web Page:

http://www.trainerslearningskillnet.com/IITD_Certificate_in_Training_Delivery_Evaluation-recordid-232-objectid-1152-z-event_summary.htm

Available to Job Seekers:

Yes

Certified:

Yes

IITD Certificate in Training Needs Analysis & Training Design

Network:

Trainers Learning Skillnet

Location of Course	Dublin, Cork, Waterford, Limerick & Galway
Trainer	Irish Institute of Training & Development
Methods of Assessment	Assessment Programme assessment is on a continuous basis, embracing theoretical reviews and practical assignments and project work.
Learning Outcomes	Learning Objectives At the end of this module, participants will be able to: • Explain key elements of training and development practice and the role of training and development in an organisational context. • Discuss key aspects of adult learning theory and implement associated principles during analysis of training needs and design of training interventions. • Identify a range of instructional design system (ISD) and Training needs analysis (TNA) models and discuss their application in a variety of organisational settings. • Select a TNA model and implement an appropriate TNA process incorporating outputs in terms of knowledge, skills and attitudes required and priorities. • Devise training plans based on prioritised training needs, including a cost benefit analysis. • Develop and design a range of appropriate training interventions.
Further Enquiries	Contact the Network Manager Trainers' Learning Skillnet C/o IITD 4 Sycamore House Millennium Business Park Naas, Co. Kildare T: 045-881166 E: info@trainerslearningskillnet.com
Course Content	Introduction The IITD Certificate in Training Need Analysis & Design programme is specifically designed to enable participants to develop the necessary knowledge, skills and confidence to identify and analyse training needs, and to plan, design and develop relevant training interventions. Structure and Content of Programme • The Context of Training & Development (T&D) • Adult Learning • Training Needs Identification & Analysis. • Training Design. The programme content comprises four sections and is delivered in a highly participative and practical manner. A range of learning methods and approaches will be used to promote the practical application of theoretical concepts covered.
Enrolment and Start Dates Comment	15 February 2013 - Dublin 16 February 2013 - Cork 19 February 2013 - Waterford 05 March 2013 - Limerick 21 April 2013 - Galway
FETAC Code	6N3325
Duration	6 Days
Comment	FETAC Level 6 Component Award In conjunction with the IITD Certificate in Training Needs Analysis & Design, successful participants will be awarded a FETAC Level 6 Training Needs Identification and Design Component Award (6N3325). The programme is designed to ensure that assessment standards implemented by IITD are aligned to those of the FETAC award. This facilitates a streamlined and user-friendly process for programme tutors and participants.
Number of Places	15
Course Fee	€525.00 (TLS members) €675.00 (non Members)

Course Web Page:

http://www.trainerslearningskillnet.com/IITD_Certificate_in_Training_Needs_Analysis_Design-recordid-202-objectid-1152-z-event_summary.htm

Available to Job Seekers:

Yes

Certified:

Yes

New Horizons

Network:

ISME Skillnet

Location of Course	Dublin 12, Cork City.
Trainer	Beacon Coaching
Further Enquiries	Liz Carroll 01 6622755 liz@isme.ie
Entry Requirements	This programme is for women who are running or about to run their own business.
Course Content	Build on new customer opportunities and develop individual strategies to make progress in their business.  Understand key marketing principles and develop communication plans to attract new customers.  Understand the appropriate market entry strategies for new markets—either in Ireland or overseas.  Apply the principles of persuasive communication in a commercial situation.  Apply the principles of key account development & management.  Set realistic sales objectives.  Identify and present benefits of a solution that addresses the personal and business needs of your customer.
Enrolment and Start Dates Comment	Participants can enrol from now on. Start dates: Dublin: September 2012
FETAC Code	B30204: Business Development
Duration	4 contact days plus mentoring
Number of Places	12
Course Fee	€750 ISME Members €850 Non Members

Available to Job Seekers:

Yes

Certified:

Yes

Introduction to Agile & Scrum

Network:

ISA Software Skillnet

Location of Course	Monaghan, Member Premises, Location to be confirmed.
Learning Outcomes	Upon completion of this course you will be able to: •Describe and contrast the main agile/lean methods Scrum, XP and Kanban •Describe SCRUM and how variations or hybrid approaches (utilising elements of agile with more traditional approaches) are sometimes implemented in practice •Map appropriate roles for Scrum teams from your current teams •Define and use user stories •Perform planning and estimation in an agile environment •Perform key Scrum ceremonies such as standups, retrospectives, etc. •Define appropriate development and testing practices for agile projects, keeping control of quality in an Agile lifecycle and avoiding the common pitfalls •Undertake steps needed to get started with Scrum on your project •Use Scrum with distributed teams •Use appropriate metrics for agile •Avoid the common pitfalls with Agile/Scrum
Further Enquiries	Susan Kelly Tel: 086 806 7200 Email: susan@isa-skillnet.com
Entry Requirements	This course is intended for Project Managers, Team Leaders as well as cross-functional team members such as Developers, Testers, DBAs, Business Analysts, etc. and project support personnel who will benefit from an understanding of Agile/Scrum.
Course Content	Overview While agile has provided the solutions for many software development problems, it is not a silver bullet and has still to overcome issues that more traditional project development lifecycles handle. The role of the traditional project manager typically changes from managing a team with a sequential lifecycle to facilitating an empowered team working in an iterative and incremental manner. Traditional planning and estimating processes need to be adapted to handle this new environment. Different practices, tools, testing strategies, roles, etc. need to be defined/agreed to maximise the chances of success for agile projects. Agile methods such as Scrum typically need augmentation to work in specific contexts and roles such as ScrumMaster and Product Owner need interpretation to your environment. This course will provide those looking to work on Agile/Scrum teams with the competencies and skills required to effectively combine the processes, people and technologies for a successful Agile/Scrum delivery. Exercises are used to get hands on experience with the practices presented. It focuses on the Scrum method but references practices from other agile methods such as eXtreme Programming (XP) and also from Lean Software Development and Kanban. It also introduces ways to apply Agile practices successfully and ensure a sustainable transition, so that Agile becomes the standard approach for projects.
Enrolment and Start Dates Comment	Tuesday 30th and Wednesday 31st July 2013
Subjects Taught	Overview of Agile Values/Principles • Agile values, principles and practices • Explain the essence of agile methods in terms of the significant mindset change required • Exercise: discussion of participant’s issues/challenges with agile from pre-course questionnaires Overview of agile methods • Key concepts in agile and lean and how it differs from Waterfall/Plan driven • Overview of Scrum, XP and Kanban • Benefits of agile Key elements of Scrum • Overview of Scrum ceremonies and artifacts • Roles and responsibilities in Scrum teams Requirements in Scrum • Customer/user involvement and managing requirements in agile • Vision, themes, epics and stories • User stories Planning and estimation with Scrum • The need for estimation with incremental development • Estimation for user stories: story points • Additional estimation options • Project velocity and sustainable development • Project and Release planning • Iteration/Sprint planning – timeboxing and prioritisation • Principles of team board design Working as a Scrum team • Daily scrums • The implications of self-direction • Monitoring and reporting • Backlogs and burndowns • Project reviews and retrospectives • Metrics in agile Agile Development and Testing Practices • Continuous integration • Emergent design • Test Driven Development (TDD) and refactoring, structural coverage • Coding standards, code reviews, static analysis • Agile test strategies Pitfalls and Lessons Learnt • This module will discuss some of the risks and common pitfalls experienced in practice by Scrum teams and how these can be avoided. Summary and next steps Action planning and transitioning steps
Duration	9.00am - 5.00pm.
Comment	While agile has provided the solutions for many software development problems, it is not a silver bullet and has still to overcome issues that more traditional project development lifecycles handle. The role of the traditional project manager typically changes from managing a team with a sequential lifecycle to facilitating an empowered team working in an iterative and incremental manner. Traditional planning and estimating processes need to be adapted to handle this new environment. Different practices, tools, testing strategies, roles, etc. need to be defined/agreed to maximise the chances of success for agile projects. Agile methods such as Scrum typically need augmentation to work in specific contexts and roles such as ScrumMaster and Product Owner need interpretation to your environment. This course will provide those looking to work on Agile/Scrum teams with the competencies and skills required to effectively combine the processes, people and technologies for a successful Agile/Scrum delivery. Exercises are used to get hands on experience with the practices presented. It focuses on the Scrum method but references practices from other agile methods such as eXtreme Programming (XP) and also from Lean Software Development and Kanban. It also introduces ways to apply Agile practices successfully and ensure a sustainable transition, so that Agile becomes the standard approach for projects.
Course Fee	Non Members Fee: €450 Fee to Software Skillnet members after grant aid is €350 per person

Course Web Page:

http://www.isa-skillnet.com/Training_Programmes/88#ss640

Available to Job Seekers:

No

Certified:

No

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