Understanding

Understanding Start Up & Small Businesses Better

Duration 3 Days
Course Fee Contact Course Provider
Subjects Taught The programme is highly interactive and engaging and aims to develop the capabilities of frontline line staff, so that they can understand better the daily business lives, challenges and requirements of their customers and react positively to customer needs.
FETAC Code 5N1418: Start your Own Business
Enrolment and Start Dates Comment Contact Network Manager
Course Content This Programme has been designed to assist learners who are involved in dealing with owner / managers of start-up and small / medium sized businesses to grow their businesses confidence and be able to have more valuable business conversations with customers and advise on how the companies’ products / services can help their customers and give an extraordinary customer experience.
Entry Requirements Participants must hold a Leaving Certificate, Equivalent Qualification and / or have relevant life and work experience.
Further Enquiries outsourcing@ccma.ie
Learning Outcomes On completion of the programme, participants will be able to:

o Understand what’s involved in setting up and growing a business
o Grow their business / commercial knowledge and enhance their career development
o Understand key business terms and methods of analysing a business
o Know the Pressures and Challenges business’ face when running a business
o Understand why businesses fail and grow
o Demonstrate an understanding of different markets, industries and sectors and their requirements

Methods of Assessment Business Plan Project (75%)
Presentation (25%)

Project
Produce a Business Plan (in a group or individually), for a new business idea that will be developed during the programme.

Presentation
Learners will present their business plan in groups/individually.

Location of Course Nationwide
Available to Job Seekers: 
Yes
Certified: 
Yes
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