Limerick City

Excel - Intermediate

Location of Course Training Point
Portal House
Raheen Business Park
Co Limerick
Further Enquiries Anne Morris
Network Manager
t: 061 217608
e: amorris@limerickchamber.ie
Entry Requirements Course Prerequisites

Before attending this course you need to be familiar with the basic functions of Excel and be able to open, navigate and print a worksheet. A basic knowledge of formulas is helpful. You should be able to generate a basic chart.

N.B. The course content is as listed – This course DOES NOT cover Macros or Pivot Tables.

**Time constraints plus the needs and abilities of the group members, may result in some of the less important items being covered in the notes only.

Course Content This course is specifically for those who already know how to input data into a spreadsheet and who are working on sheets created by others but want to know how to set up and manage their own worksheets.
Enrolment and Start Dates Comment Wednesday May 1st 2013.
Subjects Taught The course may include the following areas:
•Understanding how formulas are created.
•Understanding the difference between “relative” and “absolute” cell references.

•Naming cells and ranges and using names in formulas
•Understanding and using dates in calculations.
•Inserting comments.
•Creating custom lists.
•Conditional Formatting.
•Sorting by more than one field.
•Advanced Excel Charts –Trendlines, Combination Charts, Pareto Charts.
•Retrieving records using autofilter, custom and advanced filters.
•Using the following Excel functions ONLY:
 IF
 Sum / Min / Max
 Average / AverageA
 Count / CountA
 Countblank
 Concatenate
 Left / Right / Mid
 Today() / Now ()
 VLookUp

Duration 1 Day, 9.30am to 4.30pm.
Comment Each participant will have use of an individual computer and will receive notes and exercise files on CD at the end of the course
Number of Places 10
Course Fee €120 Per Person
Available to Job Seekers: 
Yes
Certified: 
No

Occupational First Aid

Network: 
ACIST Skillnet
Location of Course Dublin - The Fitzwilliam Hotel
Limerick - Venue TBA
Galway City - The Salthill Hotel, Galway
Trainer HR CONNECTIONS, Moycullen, Co. Galway
Our HR Specialists are fully qualified and Chartered Members of the CIPD (Chartered Institute of Personnel and Development) with a proven track record in HR Management. Our Health & Safety services and Training courses are provided by fully qualified and accredited Health & Safety professionals.

The company was established by Claire Carroll in 2009, in response to a growing need for an outsourced HR service provider as an alternative to hiring a full time HR Specialist. Claire has extensive HR Management experience in a variety of industries together with a number of years in independent consulting prior to setting up HR Connections.

Claire is a Chartered Fellow of the CIPD (Chartered Institute of Personnel and Development), and has a BA from NUIG, a Diploma in Employment Law from the Law Society of Ireland, Dublin, and a Diploma in Personnel Management from GMIT (Galway Mayo Institute of Technology).

Methods of Assessment All assessments are carried out in accordance with FETAC requirements and are both internally and externally authenticated before certification is issued. All participants have the right to appeal their results, the appeals procedure is also in accordance with FETAC regulation. The examination is conducted by an independent instructor.
Learning Outcomes Participants who complete this course will be able to:
• Ensure employees are aware of First Aid facilities and arrangements
• Provide the recognised Occupational First Aid systems in the workplace
• Implement essential life-saving skills
Further Enquiries Crystel Robbins Rynne
Network Manager
ACIST Skillnet
Office: 0657081466
Email: crystel@skillsacist.com
Course Content This course is aimed for employees who wish to act as an occupational first aider for their company. Under the General Application Regulations 2007 (Part 7 Chapter 2 First Aid) requires companies to train a number of their employees to act as Occupational first aiders in the workplace.

This course is an interactive course where there is a healthy mix of theory and practical methods of training throughout the course. Although the course is designed for the workplace all learning outcomes can be applied to first aid situations in the home and sporting situations.

Financial Support ACIST Skillnet
Enrolment and Start Dates Comment Course Dates:
Dublin City Centre - 7th, 14th & 21st May 2013
Limerick City - 10th, 11th,m 12th June 2013.
Galway City - 24th, 25th, 26th June 2013
FETAC Code 5N1207: Occupational First Aid
Subjects Taught Unit 1: First Aid in the Workplace
Unit 2: Patient Assessment
Unit 3: Respiratory Emergencies
Unit 4: Cardiac First Response
Unit 5: Wounds and Bleeding
Unit 6: Altered Levels of Consciousness
Unit 7: Musculoskeletal Injuries
Unit 8: Burns and Scalds, Chemicals, Electrical Shock
Duration 3 Days 9.30 am to 4.30pm.
Number of Places 10
Course Fee Galway & Limerick - €180 per person
Dublin - €220 per person
Available to Job Seekers: 
Yes
Certified: 
Yes

Primary Course in Food Safety

Network: 
ACIST Skillnet
Location of Course Clyde Court Hotel, Dublin 4

Cater Care Training Room
Cater Care Ltd
37 Lord Edward Street
Limerick
e: info@catercare.ie
www.catercare.ie

Trainer Cater Care Ltd
37 Lord Edward Street
Limerick
e: info@catercare.ie
www.catercare.ie
Learning Outcomes Level 2 FSAI.
Further Enquiries Crystel Robbins Rynne
Network Manager
ACIST Skillnet
Mobile: 087 9980303
Office: 0657081466
Email: crystel@skillsacist.com
Entry Requirements No qualifications or previous course attendances are required to complete this programme.
Course Content The aim of this programme is to provide learners with adequate training in the basic principles of food hygiene, Level 2 FSAI. The programme consists of a minimum of 8 hours, including an examination of 1 hour’s duration.
Financial Support ACIST Skillnet Funding
Enrolment and Start Dates Comment Enrolment and Start Dates:
Dublin: 09/04/2013 for 09/04/2013
Limerick City: 15/04/2013 for 15/04/2013
Subjects Taught The core content of the programme consists of 8 sessions:
1. Food hygiene – why bother?
2. Food contamination;
3. Food delivery and storage;
4. Food preparation, cooking and service;
5. Personal hygiene;
6. Design and layout of food premises, pest control;
7. Cleaning;
Duration 1 Day
Number of Places 10
Course Fee TBA
Available to Job Seekers: 
Yes
Certified: 
No

FSPA Food Safety Management

Network: 
ACIST Skillnet
Location of Course Ennis - Venue TBA

Cater Care Training Room
Cater Care Ltd
37 Lord Edward Street
Limerick
e: info@catercare.ie
www.catercare.ie

Trainer Cater Care Ltd
37 Lord Edward Street
Limerick
e: info@catercare.ie
www.catercare.ie
Methods of Assessment Learners are required to
• Sit a theory based examination comprising multiple choice and essay questions accounting for 60% of marks allowed
• Complete an assignment within a specific timeframe based on a case study comprising 40% of marks.
Learning Outcomes Have a thorough understanding of the principles of food safety.
• Understand and control the causes of food spoilage and Pathogens.
• Be able to demonstrate high standards of safety and quality.
Further Enquiries Crystel Robbins Rynne
Network Manager
ACIST Skillnet
Mobile: 087 9980303
Office: 0657081466
Email: crystel@skillsacist.com
Entry Requirements Leaving Certificate or equivalent qualification and/or relevant life and work experience.
Careers or Further Progression This programme will earn successful, candidates a FETAC Level 5 Certificate.

It may be used as an elective module for other programmes or allow learners progress to further programmes.

Course Content Understanding food safety, legislation, Principles and Pre requisites, Food Safety Hazards and controls, Hygiene in the workplace, Plans, Application & Implementation, General Management, Quality control, Training.
Financial Support ACIST Skillnet Funding
Enrolment and Start Dates Comment Course Dates
Ennis: Commencing 10 April, 17 April, 24 April, 1 May 2013

Limerick: Commencing 16th April and continuing 23rd, 30th April and 7th May 2013

FETAC Code N22795: Food Safety and HACCP
Duration 4 Days
Number of Places 10
Course Fee TBA
Available to Job Seekers: 
Yes
Certified: 
Yes

English Language Course

Network: 
ACIST Skillnet
Location of Course Pastoral Centre, St. Michael's Church, Limerick
Trainer ELI otherwise known as JC English Language Institute is an English Language School established in order to provide language services for the growing emigrant population in Ireland. The Institute originally came into existence under the umbrella of Irish Polish Cultural and Business Association in Limerick and now is an independent body cooperating with the Association on a daily basis.

ELI is open all year and you are welcome to join at anytime. All courses are delivered through the Callan Method. Our tutors are highly qualified teachers with many years of experience. They make sure that studying with them is not only effective but indeed a pleasure.

Methods of Assessment All learning outcomes must be assessed.
Portfolio / Collection of Work 40%
Skills Demonstration 60%

Description
Portfolio / Collection of Work
A portfolio or collection of work is a collection and/or selection of pieces of work produced by the learner over a period of time that demonstrates achievement of a range of learning outcomes. The collection may be self-generated or may be generated in response to a particular brief or tasks/activities devised by the assessor.

Skills Demonstration
A skills demonstration is used to assess a wide range of practical based learning outcomes including practical skills and knowledge. A skills demonstration will require the learner to complete a task or series of tasks that demonstrate a range of skills.

Learning Outcomes Learners will be able to:
1. Display awareness of some basic features of the culture of the target country, to include commonplace greetings and social courtesies, and local customs

2. Use introductory vocabulary, to include greetings, introductions, courtesies, basic personal information, numbers 1-100, time, simple directions, making purchases, food and drink

3. Use sentence connectors, question words and simple grammatical constructions with correct pronunciation

4. Exchange familiar information, to include personal details such as where they live, people they know and things they have, notions of time and quantity, space and location, lifestyle preferences and responsibilities

5. Indicate a breakdown in communication, to include a signal of non-understanding, asking for repetition or slower speech, or 'Do you speak English/ [name mother tongue]' in the target language

6. Read simple notices, signs and short pieces of text on familiar subjects, to include social and/or work-related information

7. Interact in a simple way in the target language, to include simple exchanges and use of basic phrases, ordering food and drink, and making familiar purchases.

Further Enquiries Crystel Robbins Rynne
Network Manager
ACIST Skillnet
Mobile: 087 9980303
Office: 0657081466
Email: crystel@skillsacist.com
Course Content The purpose of this award is to equip the learner with the relevant knowledge, skill and competence to communicate at an introductory level in the target language, socially and in simple work-related tasks under supervision.
Financial Support ACIST Skillnet Funding
Enrolment and Start Dates Comment Commences: 11th February 2013
Dates: 11th, 13th, 18th, 20th, 25th, 27th February 2013
Duration 5 Days
Number of Places 10
Course Fee TBA
Available to Job Seekers: 
Yes
Certified: 
No

Customer Care

Network: 
ACIST Skillnet
Location of Course Limerick and Ennis
Venues TBA
Trainer Cater Care Ltd
37 Lord Edward Street
Limerick
e info@catercare.ie
www.catercare.ie
Learning Outcomes To create an understanding of the importance of Customer Care, how it can be applied to help you in providing a better service to your customers, and how good Customer Care can be used to maintain and grow jobs within the business.
Further Enquiries Crystel Robbins Rynne
Network Manager
ACIST Skillnet
Mobile: 087 9980303
Office: 0657081466
Email: crystel@skillsacist.com
Entry Requirements No qualifications or previous programme attendances are required to complete this course. Programme material is available in various languages.
Course Content This programme is designed for all learners dealing directly with the public and looking to improve chances of repeat business.
Financial Support ACIST Skillnet Funding
Enrolment and Start Dates Comment 1st May 2013 - Limerick
2nd May 2013 - Ennis (Venues TBA)
Subjects Taught • Introduction
• Why is Customer Care important?
• Customer Care in the current economic environment
• Understanding customer needs & Benefits of Customers Care
• Management of Customer Care & Up selling
�� Front Line Communications Skills & Greeting
�� The customer care transaction – 5 steps
�� Empowerment – how to use it effectively
�� Quiz and games
�� Q&A
Duration 1 Day
Number of Places 10
Course Fee €80
Free for unemployed (eligibility criteria applies)
Available to Job Seekers: 
Yes
Certified: 
No

English

Location of Course To be confirmed
Further Enquiries Anne Morris
Network Manager
t: 061 217608
e: amorris@limerickchamber.ie
Course Content This module is a statement of the standards to be achieved to gain an FETAC credit in Language at Level 5. It is a mandatory module for the Level 5 Certificates in Business Studies - Bilingual Secretarial, and Language and European Studies, and may be taken across a wide range of FETAC certificates as an elective or general studies module.

The module may be included in a wide range of Level 5 programmes. It is intended that language skills be developed through broad vocationally related activities. The emphasis is on building the learners’ confidence through integrating the skills of listening, speaking, reading and writing. 6 Preferred Entry Level.

Enrolment and Start Dates Comment Starting April 4th 2013
FETAC Code L21156: Business English
Duration 13 weeks
Course Fee €370.50 Per Person
Available to Job Seekers: 
Yes
Certified: 
Yes

Supply Chain Management

Network: 
ULearning Skillnet
Location of Course University of Limerick
Trainer University of Limerick
Download Application Form http://www3.ul.ie/ulearning/applications-online.html
Further Enquiries Michael Hennessy
Tel: +353 61 213 360
Entry Requirements In addition to the Year specific requirements the following are required:

• Submission of a prior learning and prior experiential learning portfolio, to document prior leaning and work experience in general and specifically around the field of Supply Chain management related studies. This portfolio is to demonstrate the attainment of the learning outcomes of the previous years of the programme from which the applicant is seeking exemptions.

and

• If deemed necessary, completion of PT4900 skills portfolio modules and/or an interview.

Year 2 Entry
NFQ level 7 qualification 60ECTS in any discipline. Exempted credits will be given for year 1. e.g. Participation on first year of a degree programme,

Year 3 Entry
NFQ level 7 2.2H award 120ECTS in a cognate business, science or technical discipline.

Year 4 Entry
NFQ level 7 2.2H award 180ECTS in in a cognate business, science or technical discipline.

UL’s PRL policy will be applied to this course. The course board may at its discretion accept a level 6 qualification with stronger evidence of prior learning and experience. Entry is decided on a case by case basis.

Course Content The terminal award on this programme is a Bachelor of Science (Honours) in Supply Chain Management NFQ Level 8.

Year 2 Exit
NFQ level 7 Certificate in Supply Chain Management 120ECTS for those wishing the exit at the end of Year 2

Year 3 Exit
NFQ level 7 Diploma in Supply Chain Management 180ECTS for those wishing the exit at the end of Year 3

Year 4 Exit
NFQ level 8 BSc (Honours) in Supply Chain Management 240ECTS.

After completing this programme, students should be able to:

• Identify the fundamental theories and concepts and methods that inform supply chain management within a variety of organisational settings and in a variety of disciplines.
• Demonstrate detailed knowledge and understanding of specialised areas pertaining to different supply chain functions.
• Display specialised technical, analytical and creative skills which are fundamental to problem solving and decision making.
• Apply knowledge in a variety of enterprise settings.

The BSc programme will allow entry into year 2, 3 or 4 of the programme onto the BSc route provided applicants meet the entry criteria specified.

The programme is designed as a continuous professional development programme and will give exempted credits for the BSc route into the year of study to successful applicants who meet the specified entry requirements and can demonstrate that they have attained the learning outcomes of the exempted years.

There will be an exit point at the end of year 2 and year 3 for those on the BSc route who successfully complete the years study and are eligible to progress but who do not wish to do so.

Financial Support There are also a limited number of free places available for unemployed students who meet the required criteria by ULearning Skillnet.

Jobseekers please be advised that the Department of Social Protection (DSP) has no mandate to extend welfare support to clients undertaking NFQ Level 9 Programmes. Such programmes cannot be approved by DSP, and on that basis are designated SKN-E. Notwithstanding the above, we may offer a NFQ L.9 place to a welfare recipient. This is conditional on our network informing the individual, during the recruitment & selection phase, that the:

Welfare payment must be relinquished should he/she wish to pursue the programme

Trainee must inform the Social Welfare Local Office (SWLO), prior to commencement, about his/her intention to undertake an SKN-E programme, so that the Office can take the necessary steps to review/withdraw payment

Unfortunately, Skillnets cannot seek exceptional approval from DSP for any jobseekers that wish to accept a place on one of the ULearning Skillnet Level 9 courses.

Enrolment and Start Dates Comment Enrolement in September 2013
Subjects Taught Year 2 - 60 Credits
Module Code Module Description Credits
Semester 1
MG2101 Management & Leadership 6
PT3001 Introduction to Supply Chain Management 6
AU3023 Statistics 6
MG2131 Managing Communications 6

Semester 2
IEX169 Introduction to Models & Frameworks for SCM 6
AU3014 Operations Engineering 6
MG2132 Quality Management - CRM 6
PM2082 Managing Change and Conflict 6

Semester 3
IEX167 Supply Chain Case Study 1 6
IEX168 Skills Portfolio (Supply Chain Management) 6

Year 3 - 60 Credits
Module Code Module Description Credits
Semester 1
PT3011 Plan Within Supply Chains 6
PT3021 Make Within Supply Chains 6
PM3081 Organisational Behaviour 1 6
EC3601 Irish Economic Environment 6

Semester 2
PT3051 Source Within Supply Chains 6
PT3061 Deliver & Return Within Supply Chains 6
MG3652 Strategic Management 6
MGX181 Supply Chain Risk Assessment & Forecasting 6

Semester 3
PTX182 Supply Chain Project 2 12
Year 4 - 63 Credits
Module Code Module Description Credits

Semester 1
IEX183 Advanced Models & Frameworks for SCM 6
MG4917 Supply Chain & Customer Relationship Management 9
PT3071 Information Systems & Decision Support 6
PT4025 Simulation Modelling & Analysis 6

Semester 2
PT3041 Lean Sigma Improvement Methodologies 6
EC4908 Issues in the Global Economic Environment 9
AC4906 Corporate Social Responsibilty 9

Semester 3
PTX184 Supply Chain Project 3 12

Available to Job Seekers: 
Yes
Certified: 
Yes

Aviation Fundamentals

Further Enquiries Anne Morris
Network Manager
t: 061 217608
e: amorris@limerickchamber.ie
Course Content Course Contents:
Week 1: Basic Aerodynamics - Theory of Flight
Week 2: Aircraft Electronics - Avionics & Navigation
Week 3: The Jet Engine
Week 4: Aircraft Structures & Composite technology.
Week 5: Air Legislation, Intro Maths for Aviation
Week 6: Human Factors in the Aviation Industry
Week 7: Understanding the Air Traffic Control System
Week 8: Experience Flight Training & Operations -
Simulated Flight Lesson

Certificates of Course Completion.

Enrolment and Start Dates Comment Next Date: 21 st March 2013
Duration Duration: 1 x 8 weeks.
Time: 6.00pm - 9.00pm.
Course Fee Cost: €290
Available to Job Seekers: 
Yes
Certified: 
No

Project Management Fundamentals

Location of Course Training Point,
Portal House,
Raheen Business Park,
Raheen, Limerick,
Ireland.
Trainer Training Point
Portal House
Raheen Business Park
Limerick
Further Enquiries Anne Morris
Network Manager
t: 061 217608
e: amorris@limerickchamber.ie
Entry Requirements Pre-requirements
This course is geared towards individuals who have some project experience but not in a management capacity.
Course Content Projects Unit
• What are projects, what is project management and what is the difference between projects and ordinary and on-going work activities?
• Understanding the role of project stakeholders in general and the role of the team member in particular
• How do we define a successful project?

Scoping Unit
• In-scope versus out-of-scope and the importance of project boundaries
• Receiving work and understanding requirements and expectations
• Building the breakdown structure to understand the deliverables
• Building our task list

Scheduling Unit
• What is estimation and why do we need it?
• Various estimation techniques that can help us
• Identifying the dependencies between tasks and building our schedule

Delivering Unit
• Reporting progress
• Identifying and resolving problems
• Understanding and identifying risks
• Handling change

Learning process
Individual and class exercises will be provided to practice the concepts learned in class. A single case study is used throughout and outline document templates are provided where appropriate.

Enrolment and Start Dates Comment This is a 2 day programme taking place on May 13th & 14th 2013
Duration 2 day training programme 9.30am to 4.30pm.
Course Fee €395 per person for 2 days training
Available to Job Seekers: 
Yes
Certified: 
No
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