Managing People

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Network: 
CCMA Ireland Skillnet
Location of Course Nationwide
Methods of Assessment Learner Records (100%)
Learning Outcomes On completion of the course learners will:
• Practice effective supervisory management skills
• Design, implement and change standards
• Appreciate the value of effective and open communication within organisations
• Develop strategies for staff support and empowerment
• Understand the importance of effective relationships within a multi-disciplinary team
• Demonstrate effective conflict resolution and mediation skills
• Understand the importance of stakeholders’ rights and expectations in the delivery of a quality service
Further Enquiries training@ccma.ie
Entry Requirements Level 5 or equivalent qualification and/or relevant life and work experience
Course Content The module is designed to give the learner essential knowledge and skills in developing standards, measuring performance, motivating and empowering staff and oneself.
FETAC Code N32905
Duration 5 days classroom
Available to Job Seekers: 
Yes
Certified: 
No