Trade Union Representative Skills - Advanced

Course Location(s): 
Course Venue(s): 

Trade Union Skillnet, 31/32 Parnell Square, Dublin 1

Enrollment and Start Date(s): 

11 May - 13 May

3 day
Attendance Options: 
Full time
Day release
Available to Unemployed: 
Entry Requirements: 

Elected Workplace Representatives (Shop Stewards)

Course Content: 

Unit 1 Trade Unions and Industrial Relations
Unit 2 Individual Union structures, rules and policy
Unit 3 Communications and Negotiation skills for workplace representatives
Unit 4 Handling members problems at work
Unit 5 Employment Law, Equality and Diversity at work

Methods of Assessment: 

Continuous assessment

Learning Outcomes: 

Learners who successfully complete this module will:
1 appreciate the role of trade unions in industrial relations
2 understand how their trade union is organised, its rules and policy making forma
3 understand their role as a workplace representative
4 develop a range of representative skills
5 effectively represent union members and promote union policy
6 be aware of individual and collective employment law

Subjects Taught: 

10.1.1 outline the origins and aims and objectives of trade unions.

10.1.2 identify different types of trade unions

10.1.3 explain the meaning of the term voluntarism in Irish industrial relations

10.1.4 identify and understand the role of employer organisations in industrial relations

10.1.5 explain the role and purpose of the LRC and Labour Court

10.1.6 explain the role and function of the Irish Congress of trade Unions

10.1.7 appreciate contemporary issues in Irish Industrial relations

Unit 2 Individual Union structures, rules and policy
Learners should be able to:
10.2.1 find and be able to reference key rules from their union rule book.

10.2.2 explain how people can join their union

10.2.3 be able to explain the structure of the union, regions, branches, industry sectors

10.2.4 explain how the general officers, full time officials and national executive committee are appointed

10.2.5 be able to explain the role and functions of the President, General Secretary and other national officers of the union

10.2.6 explain how the democracy of their union works and how it is administered

10.2.7 explain how they can influence union policy at national,
regional and branch level

10.2.8 explain how they as work place representatives can participate in union affairs

10.2.9 describe the key role and duties of workplace representatives

10.3.1 participate in different types of union meetings

10.3.2 take notes and minutes at union meetings

10.3.3 chair union meetings / follow the rules of debate

10.3.4 prepare a motion for different types of unions meetings

10.3.5 make a short presentation and or speech at union meetings

10.3.6 prepare a union report

10.3.7 understand negotiation theory and practice
prepare for negotiation

10.3.8 plan a negotiation approach

10.3.9 present a negotiation case/participate in a negotiation session

10.3.10 conclude a negotiation

10.4.1 process grievances on behalf of a trade union member/s at work

10.4.2 help and advise a trade union member/s under a discipline procedure at work

10.4.3 investigate grievance and disciplinary issues on behalf of the union member/s at work

10.4.4 prepare a case on behalf of a trade union member/s at work

10.4.5 plan and present a case on behalf of trade union member/s at work

10.5.1 be aware of the main Employments Acts in Ireland

10.5.2 outline how they and union members can seek advise regarding employment in Ireland

10.5.3 be aware of the Equality legation in Ireland

10.5.4 discuss Equality, Diversity and Cultural issues at work

10.5.5 be aware of the main provisions of the Industrial Relations Act 1990 and amendments

Course Categories: 
FETAC Code: 

L22448: Trade Union Representative Skills


Private Training Company