CCMA Ireland Skillnet

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First Name: 
Sinead
Surname: 
Ni Mhaille
Address: 
Paramount Court
Corrig Road
Sandyford Industrial Estate
Dublin 18, Co. Dublin
Phone: 
01 291 1960
Fax: 
01 293 8957
Email: 

training@ccma.ie

Website: 
www.ccma.ie
Course Qualification Location
Account Planning & Management FETAC Component Certificate (Level 6 NFQ) Sandyford
Advanced Solution Selling Skills Sandyford
Broadband Service Skills FETAC Component Certificate (Level 6 NFQ) Sandyford
Business Development FETAC Component Certificate (Level 3 NFQ) Sandyford
Business English FETAC Component Certificate (Level 4 NFQ) Sandyford
Business German FETAC Component Certificate (Level 6 NFQ) Sandyford
Business Management FETAC Component Certificate (Level 6 NFQ) Sandyford
Charisma Bootcamp Sandyford
Coaching Models of Practice FETAC Component Certificate (Level 6 NFQ) Sandyford
Cold Calling & Appointment Making Skills Sandyford
Complaints Reduction & Customer Retention Sandyford
Conflict Management FETAC Component Certificate (Level 6 NFQ) Sandyford
Consultative Selling FETAC Component Certificate (Level 6 NFQ) Sandyford
Contact Centre Management Certificate Sandyford
Critical Behaviours Intervention Sandyford
Customer Care - Technical & Customer Service, e-Learning FETAC Component Certificate (Level 5 NFQ) Sandyford
Customer Promises & NPS Uplift Training Sandyford
Customer Service FETAC Component Certificate (Level 5 NFQ) Sandyford
Customer Service FETAC Component Certificate (Level 6 NFQ) Sandyford
Customer Service & Telephone Complaint Handling Sandyford
Digital Marketing FETAC Component Certificate (Level 3 NFQ) Sandyford
Effective Telephone Sales Techniques Sandyford
FETAC Assessors Program Sandyford
Front Line Technical Support Skills FETAC Component Certificate (Level 3 NFQ) Sandyford
Insurance FETAC Component Certificate (Level 3 NFQ) Sandyford
Leading Cultural Change Sandyford
Management Sandyford
Managing People FETAC Component Certificate (Level 6 NFQ) Sandyford
Measuring ROI Sandyford
Optimising Customer Contacts to Maximise Debt Recovery Sandyford
Personal & Professional Development FETAC Component Certificate (Level 6 NFQ) Sandyford
Project Management Sandyford
Project Management Sandyford
Sales & Client Relationship Management FETAC Level 6 Advanced Certificate Sandyford
Sales Negotiation FETAC Component Certificate (Level 6 NFQ) Sandyford
Sales Presentation FETAC Component Certificate (Level 6 NFQ) Sandyford
Sales through Service Sandyford
Start Your Own Business FETAC Component Certificate (Level 5 NFQ) Sandyford
Strategic Contact Centre Management Sandyford
Supervisory Management FETAC Component Certificate (Level 6 NFQ) Sandyford
Training & Development FETAC Level 6 Specific Purpose Certificate Sandyford
Training Delivery & Evaluation FETAC Component Certificate (Level 6 NFQ) Sandyford
Training Needs Identification & Design FETAC Component Certificate (Level 6 NFQ) Sandyford
Vendor Management Sandyford